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Deloitte at NRF 2025: Retail’s Big Show

Javits Center | New York City

12-14 January 2025

Explore industry insights

Client stories 

Crystal balls not needed
Macy’s new marketplace provides a glimpse into the future of e-commerce

Making informed sourcing decisions
How we helped a consumer products company improve its supplier intelligence

A search for harmony
Balancing risk and opportunity to help a wholesale distributor save millions

 

Reports and analysis

Closing ESG gaps in the consumer industry
Despite data challenges, see how companies are making strides in their ESG plans

2024 holiday retail survey
Embracing a season of “doing” and discounts

2024 consumer loyalty survey
Insights to help brands evolve their loyalty programs

Annual retail industry outlook
Explore key challenges and opportunities for retailers in the coming year

From mass to micro
Meeting unprecedented consumer market shifts

The future of the consumer industry
Trends shifting the markets, models, and mechanics of the industry

Loyalty is the ultimate reward

In an era of rapidly evolving consumer expectations, how can retailers build and maintain greater loyalty? Join Deloitte at NRF 2025: Retail’s Big Show, as we explore new strategies and innovative technologies that can help brands deliver the personalization, transparency, and high-quality experiences that today’s consumers demand.

We’re excited to be a platinum sponsor of this year’s event, where leaders from across the retail industry will come together to learn, innovate, and collaborate.

Meetings and tours

Connect with our team

Stop by meeting room 1E04 to connect with Deloitte’s retail industry leaders and learn how our cutting-edge solutions can revolutionize your business operations and drive success. Please provide your contact information and a member of our team will reach out to schedule a meeting.

Schedule a meeting

NYC store tours

Get a firsthand look at the brands exceeding customer expectations through innovative shopping experiences.

1/12–1/14

Contact Allison Fox and Niki Riddick for details

Javits expo floor tours

Explore new retail technologies and brainstorm new opportunities to create sustained advantage in the industry.

1/12–1/14

Contact Chris Gray for details

Speaking sessions and presentations

Transforming retail experiences and deepening customer relationships

Moderated by: Bobby Stephens, Deloitte Consulting LLP

How innovative retailers are turning stores into immersive experience centers

Moderated by: Adam York, Deloitte Consulting LLP

See how our cutting-edge solutions can revolutionize your business operations and drive success

Meeting room 1E04

Associate Productivity
Retailers are undergoing a challenging period for workforce management with increasing labor costs and high turnover rates. To combat these macroeconomic headwinds and deliver a positive customer experience, we’ve developed and implemented a new approach to task management for associate productivity in retail stores – creating solutions that convert data signals from multiple sources into actionable business intelligence. This demo showcases a few of our solution's capabilities; customizable to unique industries, technological maturities, and business goals.

ConvergeCONSUMER
ConvergeCONSUMER’s composable yet integrated suite of solutions utilizes proprietary data and AI-driven capabilities that transform how companies make decisions at scale. From providing a deeper understanding of their customers, to predicting demand and optimizing decisions, to most effectively engaging with their current and potential customer base. Converge by Deloitte- know more, so you can do more.

CreativEdge
Deloitte’s GenAI powered digital marketing engine that enables marketing teams to create innovative and efficient campaigns by combining AI-driven personalization, expert creativity, and data-driven processes for maximum efficiency and impact.

Unified Commerce
Customers are increasingly demanding a connected experience both digital and in person. It is crucial for retailers to deliver on these expectations to stay competitive and meet the evolving needs of their consumers. Our comprehensive Unified Commerce demo showcases a composable commerce experience, seamlessly integrating various sales channels into a cohesive system. This demo delivers a robust and flexible solution to significantly reduce implementation time while enhancing customer engagement and driving operational efficiency.

See Deloitte speak at the Google, Shopify, Adobe, and Dell booths

Connect with us at NRF 2025: Please provide your contact info to schedule a meeting with our team.

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