Skip to main content

Gartner: Critical Capabilities for SAP S/4HANA Application Services, Worldwide 2022

Deloitte received the highest score in two Use Cases Application Management and Evolution Services and Business Transformation Services in 2022 Gartner® Critical Capabilities for SAP S/4HANA Application Services, Worldwide.

The Gartner® Critical Capabilities research is a companion to the “2022 Gartner Magic Quadrant for SAP S/4HANA Application Services, Worldwide” providing a more in-depth view on the vendors, beyond core strengths, cautions and relative position that sourcing executives need to consider when evaluating vendors for SAP S4/HANA projects. Deloitte was positioned highest in two Use Cases: Application Management and Evolution Services and Business Transformation Services.

Read the report: Gartner: Critical Capabilities for SAP S/4HANA Application Services, Worldwide 2022

What you’ll gain from the report:

  • Understanding of the vendors and their scores against 4 Use Cases that Gartner deems to be the leading factors for evaluating vendors, they are based on 7 Critical Capabilities including: Impact Assessment and Planning, Technology Enablement, Industry and Process Expertise, Organisational Change Management, Operational Excellence, Continuous Improvement and Business Responsiveness
  • The strengths and cautions of SAP S4/HANA service providers
  • Insights to accurately assess the providers in the current market and their potential to shape the market in the future


Gartner, Critical Capabilities for SAP S/4HANA Application Services, Worldwide, Peter Adamo, Fabio Di Capua, Luis Pinto, Jaideep Thyagarajan, Allan Wilkins, 27th June 2022.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Did you find this useful?

Thanks for your feedback

If you would like to help improve Deloitte.com further, please complete a 3-minute survey