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100 million futures impacted for good

Why we believe that investing in education and skills is key to building better futures for everyone

Millions of people worldwide face barriers to achieving their full potential. We believe that investing in education and skills is key to building better futures for everyone. 

Our commitment to leading the way as a responsible business is a big part of life at Deloitte. It’s what prompted us to set our global WorldClass ambition: to positively impact 100 million lives by 2030. And this year we reached this milestone – five years ahead of schedule. 

This achievement was made possible through the power of collaboration and thousands of programmes globally. Our people worked hand-in-hand with our clients, education providers, pioneering innovators and dedicated non-profit organisations.

“We’re so proud that by coming together with our partner organisations, we have been able to help scale opportunities, accelerate progress and create better futures for over 100 million individuals across the world. And I’m grateful for the contribution our people across NSE have made to this incredible global milestone – by giving their time and expertise to make an impact that truly matters in our communities.”

Will Smith, Managing Partner People & Purpose, Deloitte North and South Europe

Global vision, local action

Across North and South Europe (NSE), our teams have empowered people to access education, skills and employment opportunities – helping to create brighter futures for over five million people as part of our Global WorldClass ambition.

Our people across NSE put their skills to good use, volunteering their time to make a difference. For example, they mentored vulnerable people, supported local schools and community groups, offered career advice and ran digital skills workshops.

And Deloitte also invested time, through transformational pro bono work, cash funding and donations such as refurbished laptops, to support people and organisations that need it most.

While we’ve achieved our WorldClass ambition, our work to address society’s most pressing challenges continues as part of our worldwide commitment to invest more than US$3 billion over 10 years (FY23-FY32). 

As NSE, we’re also continuing to invest in our cross-border Green Skills programme which is training people to better understand the opportunities that a green economy presents.

Our global impact in numbers

101 million

individuals reached*, surpassing our 100 million goal

20 million

individuals reached* in FY25 

$168 million

invested in WorldClass initiatives in FY25

1.1 million

hours of volunteer and pro bono time dedicated to WorldClass

* ‘Individuals reached’ refers to the total number of people, external to Deloitte, impacted through support provided by our people to individuals (e.g., mentoring) and organisations (e.g., capacity building for non-profit organisations).

However, this impact goes beyond figures on a page. Behind each of these statistics are hundreds of stories of opportunities created and potential unlocked. We’re proud to share below just a few examples of the impact we’ve made in communities across NSE.

Social impact in action

New technologies offer immense opportunities but also present risks, especially for vulnerable communities. That’s why we’re committed to sharing our skills and expertise to build digital literacy and safety.

Deloitte Belgium created The Ella Project, which teaches children aged 10-12 about cybersecurity through fun, engaging resources. Ella the Cyber Hero is the face of this interactive learning campaign, providing students with tools to navigate the online world safely.

The Ella Project provides schools with resources to give a classroom session, alongside a comic and a game for children and their parents to use at home. 
Deloitte colleagues have volunteered as Ella facilitators, donating their time and experience to work directly with the young people. They cover topics such as the risks that hackers can pose and how to avoid suspicious links or create strong passwords.

“Digital inclusion and safety have always been very high on our agenda at Deloitte and we’ve looked at how we can leverage our skills and expertise to create a societal impact. Through Ella and her adventures, we want to help make sure kids are well equipped when online.”
Loes Vanhee, Purpose Manager, Deloitte Belgium

Jozefien De Haes was one of many Deloitte Belgium colleagues who volunteered as an Ella facilitator.

Globally, 100 million people are forcibly displaced due to conflict and persecution. We work with organisations like Pangea to help refugees rebuild their lives and discover new opportunities.

Pangea supports women who fled Afghanistan in 2021, welcoming them to Italy and offering tailored programmes. Through the Italian Deloitte Foundation, our professionals collaborate with Pangea to develop courses that build job skills, teach Italian, and empower these women to integrate into their new communities.

For example, Nazanin, whose mother was an activist for Pangea in Afghanistan, faced significant challenges transitioning to life in Italy. Pangea's programmes have been transformative for her. Read more about Nazanin’s story, and learn how colleagues in Deloitte Italy have come together to support displaced women.

"Our partnership with Pangea has evolved. When the opportunity to support a group of Afghan female refugees arose, we were ready to help. It’s moving to see how Nazanin is finding her own way in our country. She is a brave, young woman determined to go back to studying, working, and being independent."
Guido Borsani, President, Italian Deloitte Foundation

Silvia Redigolo, Head of Communications and Fundraising, Pangea

Across the countries where Deloitte NSE operates, the transition to net-zero offers significant economic opportunities, driving innovation and job creation through the development of new products, technologies, and services. 

However, to create a fairer and more equitable society, we must ensure that everyone can participate in this emerging green economy. This means helping to ensure underrepresented communities have equal access to the skills and training needed for quality green jobs. To help tackle this challenge, we partnered with the Institute of Sustainability and Environmental Professionals (ISEP). Together, we developed and delivered a green skills training course: 'Green skills for a green economy: An introduction to environmental sustainability'.

Taught online or in-person, it offers an introduction to environmental sustainability, an overview of how the economy is changing, and an outline of what this means for jobs and skills. 

This course, available online or in-person, is facilitated by Deloitte sustainability professionals using their volunteering time. The training introduces participants to environmental sustainability, explains how the economy is changing, and outlines what this means for future jobs and skills. 

The programme was set up in 2024, after a successful pilot in the UK and Middle East and has recently launched in Deloitte Africa. Over 700 people have taken part, ranging from people seeking employment, to people within the justice system, to university students and lecturers.

“It’s exciting to be part of something that’s a real collaboration between multiple teams across different countries. There’s so much enthusiasm around this training, which is great. People are getting a lot from it and I can’t wait to see where it goes next.”
Charlotte Boyle, Deloitte North and South Europe Social Impact Manager