Deloitte is named a Leader in the IDC MarketScape: Worldwide Employee Experience Consulting 2026 Vendor Assessment for the third time

This IDC MarketScape study represents a vendor assessment of Worldwide Employee Experience Consulting 2026 services market using the IDC MarketScape model. This excerpt is a quantitative and qualitative assessment of the characteristics that explain a vendor’s success in the marketplace and help anticipate its ascendancy. For the purposes of this analysis, IDC divided potential key measures for success into two primary categories: capabilities and strategies. This is the first time the IDC MarketScape has assessed this market globally and Deloitte has been recognised as a Leader.

"We believe this recognition from IDC MarketScape reflects Deloitte's commitment to helping organisations create environments where people can thrive, adapt and innovate in a rapidly changing world. As AI transforms how work gets done, our focus is on helping clients move beyond technology adoption and unlock the full potential of human × machine collaboration, enabling creativity, trust and performance to become enduring sources of competitive advantage," says Karen Pastakia, Deloitte Global Human Capital leader.

The IDC MarketScape notes that "Deloitte's core philosophy links EX directly to business performance, enterprise value and the future of work, operating on the notion that the market has reached a tipping point in which the traditional S-curve of business growth is compressing from rapid automation and the deployment of AI. Deloitte structures its practices around the idea that human differentiation across creativity, empathy and judgement is an organisation's only non-replaceable asset."

The report notes, “Deloitte moves clients from 'human + machine', where technology is a supportive tool, to 'human × machine', where human capabilities and digital agents multiply each other's strategic value.”

Key Links

• View the IDC MarketScape graphic in larger size
• Source: IDC MarketScape: Worldwide Employee Experience Consulting 2026 Vendor Assessment, Published August 2026, Doc #US54788126

IDC Disclaimer:

The insights provided are part of the IDC MarketScape Excerpt, which is an extraction from the original IDC MarketScape assessment. Per IDC policy, only the Vendor Summary Profile for the purchasing vendor will be included in a given IDC MarketScape Excerpt. To gain access to the profiles for all suppliers included in the assessment, contact IDC.

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market.  The research methodology utilises a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market, and business execution in the short term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral, or minus next to the vendor name.