We build organisations that deliver enriching employee experiences, fit for the new world of work​. We accelerate sustained performance through sustained HR leadership. We do …

• HR Strategy: enabling the development of HR strategies, operating models, roles, capabilities, and adaptable structures, with workforce experience and the future of work at the forefront.
• Skills Based Organisation: facilitating the redefinition and reimagining of workforce practices and strategies to become more focused on skills and less on jobs.
• Artificial Intelligence: supporting the adoption and scaling of GenAI in HR to drive business opportunities and transform the HR function.
• Learning and Development: understanding the impact of future workforce disruptions by delivering impactful learning experiences aligned with talent management and business strategies.
• Digital HR and Employee Experience: supporting the use of technology (ServiceNow, Workforce X, Eightfold) as a critical enabler to transform the HR function by enhancing the Employee Experience.
• Core HRT Apps Offerings: facilitating the exploration, selection, implementation, and optimisation of people focused technology solutions (Success Factors, Workday, Oracle) to drive productivity, experience, insights, and compliance, incl. Cloud transformation and optimisation.

HCaaS brings leading-edge tooling, research and  analytics together with deep  industry knowledge to support the other HC service offerings. Our capabilities include:

• Change aaS: flexible and scalable change capabilities tailored requirements 
• PMO aaS: end-to-end forward looking PMO function to support a technology and transformation programme
• PM aaS: qualified project managers to lead the delivery lifecycle of projects 
• PCG / PFC aaS: embedding financial controls and risk management to improve successful delivery of programmes
• Transformation Activation aaS: delivering end-to-end change fundamentals across Change Management, Communications and Training through data drive solution to drive sustainable change
• Workforce & Programme Analytics aaS: using the power of data and analytics to support with the most business-critical challenges 
• Leadership Assessments & Insights aaS: bringing cutting-edge science and world-leading databases to provide insights that deliver a powerful assessment experience

HCaaS's Operate model allows resources and capabilities to be deployed to enable the delivery of major Transformation programmes or elevating a Client BAU function over a meaningful period through as-a-service model.

We go beyond simply delivering programmes; we focus on realising the intended value of your transformation investments.

Future Organisation:

• Op Model & Organisation Design: we architect and build organisations fit for the future – which are efficient, productive, and adaptable – by design
• Workforce Strategy & Analytics: we solve complex business challenges - using data analysis and insights to develop workforce strategy, drive workforce planning and decision making.
• People Transition: we manage the end to end process of workforce transition, in context of complex workforce change (M&A, cost reduction, organisation restructuring).
• Business Analysis: we break-down the business problem in to its constituent components, before developing solution options and recommendations that work.

Transformation Activation:

• Leadership: we put leadership at the heart of transformation and major programme delivery – building the ability of individuals and teams to lead effectively now, and in future.
• Digital Change: we put people at the heart of change - shaping and delivering human-centred interventions to enable our clients to realise the potential of their workforce.
• Platform Change & Learning: we deliver specialist change support to enable the successful implementation and adoption of ERP and CRM solutions in our clients.
• Culture & Strategic Communications: we diagnose the current versus desired/ optimal culture of working. We develop and deliver targeted communications campaigns that help to embrace change, making people willing and able to work differently.

Major Programmes practitioners are trained in Programme Aerodynamics® - a framework defined by the following core capabilities:

• Continuous Strategy: the strategic hub and ‘guiding mind’ of the delivery ecosystem. It focuses on horizon scanning, using key data inputs and simulation, to predict, learn and evolve the delivery strategy ‘in flight’. It ensures that the organisation remains ‘match fit’ to deal with key pivot points or ‘black swan’ events that will naturally occur throughout the programme lifecycle. It is also responsible for turning strategy into execution, and the feedback loop that ensures laser focus on value and outcomes is maintained.
• Flexible Architecture: a detailed schematic of the transformation landscape in its entirety; when complete it provides a comprehensive blueprint of all transformation components, interactions and variables. This provides alignment, a deeper understanding and insight into what level of flexibility there is in the system, determining which levers can be pulled to maintain course toward the desired outcome when inevitable disruption occurs.
• Transformation Delivery: the optimal blend of programmatic core disciplines, methods and tools contained in the PMBOK that form the foundation of successful delivery. 
• Digital Catalyst: Combines new thinking and digital technologies with “best in class” established programmatic disciplines to create a robust, forward-looking data driven capability with intelligence-based decision making at its heart
• Human System Design: focuses on all people aspects of a transformation, essential for creating a harmonious and high performing delivery ecosystem. Designed to ensure the right capabilities, team dynamics, organisation structure and culture are optimised for each stage of the evolving lifecycle. Allows information and data to flow around the ecosystem, enables minimum viable bureaucracy and encourages decision-making at the point of most intelligence.

We put actuarial skills at the heart of reimagining the Insurance and Banking sectors. We help retirement and wealth providers develop and execute their business strategy and achieve profitable growth through product innovation, customer experience, and operational excellence. We do …

• Finance and Actuarial Transformation: helping you meet efficiency objectives, through new ways of working and embedding emerging actuarial technologies to deliver a sustainable finance function of the future.
• Actuarial Advisory and Audit: providing specialist actuarial support and regulatory insight across actuarial functions, external audit, internal audit and M&A.
• ESG Modelling Understanding the impact of climate change on businesses - building and developing climate scenarios, narratives and emissions measurement models.
• Insurance/Banking Pricing Transformation: Modernising services provided to underwriting and pricing - through data, technology, using our alliances and partnerships - improving profitability and shareholder returns.
• Banking Finance Resource Management: using analytical methodologies and tools to drive consistent shareholder returns, with a focus on financial resourcing strategy, pricing, operations, and risk and regulation.