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Jackie Henry

Managing Partner for People & Purpose

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Over the past year we have worked hard to continue building a culture of listening at Deloitte, so that we can understand our people’s needs and where they want to see us take action. 

As a result, our people have directly informed some of the changes and improvements we’ve made to improve their experience of working at Deloitte – as well as the work we’ve done to make an impact that matters for our clients and society.

Better futures for our people

This year we have prioritised investing in our people, including their wellbeing and ensuring that they have the support they need through important moments in their lives. We’ve enhanced our parental policies and introduced policies to better support colleagues experiencing menopause, miscarriage and bereavement. We’ve also introduced paid medical insurance for all colleagues, including cover for fertility treatment and gender dysphoria.

At the heart of our approach is our commitment to building an inclusive workplace, where everyone can be their true selves. We continue to listen to feedback from our people and work closely with our 12 diversity networks to understand where we still have work to do. This feedback has helped us to put in place targeted interventions to help develop a strong pipeline of diverse future leaders, including our Future Leaders Programme, aimed at women and under-represented ethnic groups, and our continued work to improve The Deloitte Black Experience. This year we have also increased transparency on our ethnicity and gender pay gaps and added a core objective for all partners to demonstrate their contribution to our publicly stated gender and ethnicity targets.

Better futures for our society
and planet

Our purpose and Shared Values are what bring us together at Deloitte – and we have a responsibility to help shape the future of the society in which we operate.

Throughout the past year we have focused on tackling the issues that matter most, including climate change and supporting a more inclusive society.

We’re working with some of the UK’s biggest businesses to help build sustainable futures. We’ve also made progress on our WorldClimate ambitions as well as supporting sustainable grassroots projects, for example through our partnership with the Earthshot Prize.

Alongside this, we remain committed to supporting better futures through 5 Million Futures, our social impact strategy focused on helping people in the UK overcome barriers to education and employment. This year we’ve partnered with over 90 charities and schools to make an enduring impact. We’ve helped communities as they face an increased cost of living and made additional donations to each of our charity partners to support them through a difficult period.

We’ve helped to address the digital divide through our Deloitte Digital Connect programme and donated over 6,000 of our refurbished laptops to schools and charities in the last financial year. And we’ve helped empower underrepresented groups to develop employability skills through our partnerships with Blueprint for All, Scope and Young Women’s Trust.

Looking forward

We were pleased to see a record response to our most recent People Experience survey and we are committed to continuing to listen to our people over the coming year. This feedback will help us to identify our areas of focus for the coming year, which will include inclusive and flexible policies that support our people’s wellbeing, investing in learning and skills and continuing our commitment to inclusion through mentoring and sponsorship programmes.

Pay & Inclusion Report

Closing our pay gaps is an integral part of our inclusion strategy. Read more about our gender and ethnicity pay gaps and the action we are taking to address them.

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