We have been at the forefront of the application of trustworthy Artificial Intelligence (AI) to tax and legal systems and processes as the technology change the way our profession interacts with clients.

In addition, we have a dedicated Tax & Trade Policy Group, who work with practitioners and clients to understand industry issues and policymakers’ ambitions and concerns.

• 3,000 people attended an in-person technical training event in the UK
• We supported individuals in Tax and Legal work towards a professional qualification, comprising over 95,000 hours of tuition collectively
• Our UK Tax Leaders’ Conference brought together over 260 tax and finance leaders from FTSE 350 companies and large private businesses
• Our publicly available UK Tax Policy Map, which tracks UK and Global policy developments across a number of areas of tax, has received over 20,000 visits since launch.

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We help thousands of clients understand, prepare for and meet the many tens of thousands of compliance obligations that flow from their commercial activities and ambitions. In FY24, we helped our clients navigate key changes in international tax law, including providing guidance on Pillar 2 implementation, and supporting successful State Aid Litigation before the Court of Justice of the European Union.

• In the last year alone UK teams have overseen the management of over 50,000 tax obligations via our Intela client collaboration platform.
• We have submitted in excess of 18,000 UK personal income tax returns on behalf of our clients with internationally mobile employees and over 5,000 personal income tax returns for private clients.

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We operate across a broad lifecycle of activities that help secure investment and drive growth in the UK and beyond. Our Global Trade team has helped the flow of UK trade and are making a significant impact on the efficiency and profitability of our clients; we have helped with responsible access to UK research and development incentives during a period of heightened scrutiny and we have helped businesses apply efficiency, rigour and pace to the immigration and eligibility challenges associated with global skills acquisition.

• Our Global Trade Bureau facilitated customs declarations in respect of over 121,000 import/export flows with a combined value in excess of £18 billion, and associated taxes and duties of almost £225 million
• The Deloitte immigration team has helped navigate businesses through a complex landscape enabling our clients to process 80,000 eligibility assessments and almost 200,000 global new employee checks in the last 12 months

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Tax and Legal systems are often integral in the response to the era defining issues that affect us all. We have played a valuable role in helping clients respond to the Online Safety Act, a key piece of regulation that intertwines with policy developments across the world; helped with the continuing drive towards equal pay; and our direct charitable efforts with TaxAid and Tax Help for Older People have harnessed our people’s skills to support those in need.

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