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Consumer products sector quarterly update

A look back at Q1 2025

The Deloitte Consumer Tracker Q1 2025

UK consumer confidence remains unchanged for the second consecutive quarter

Consumers’ net spending on day-to-day categories was up in Q1 2025, rising to its highest level in our survey’s history. Among consumers who spent more, there was a seven percentage point increase in the proportion who blamed higher prices, in a sign of inflationary pressure on budgets. The data from our survey shows that overall net spending on discretionary goods and services dropped four percentage points as consumers cut down to cope with the higher costs of essentials such as food and utility bills. Demand for discretionary goods and services remains slow as seen by the UK’s weaker economic performance since May 2024. Nervous consumers in the face of much uncertainty are prudent, saving their money rather than spending it on bigger ticket items. When asked, 58% of consumers agreed that they have been more careful with their overall spending in the first three months of 2025, and 54% say they have consciously cut down on luxuries or treats. 

Consumer spending in the last three months by category

Net % spent more by category over the last three months

Outlook for Q2 2025

 

According to our Tracker data, consumers expect to spend more overall on both day-to-day and more discretionary categories in Q2. If we go by the performance of the retail sector since the start of the year, consumers might start to show signs of being ready to spend more but the recovery is likely to be mixed. Consumer products businesses will also be among those most affected by recent geopolitical developments. Tariffs announced by the US government could increase costs, potentially squeezing profit margins or forcing businesses to raise prices, which could dampen the recovery in demand. The combination of reduced consumer spending, rising costs and the potential impact of new tariffs suggests a challenging outlook for the consumer products sector in the coming months. Businesses may need to focus on cost management, innovation and strategic pricing to navigate these headwinds effectively. 

Research carried out for our 2025 Deloitte Consumer Products Outlook, shows that top business performers in the sector differ from other consumer products companies in three areas: they invest more in managing their product portfolio and mix to entice the consumer, they invest in capabilities to stimulate demand including more micro targeting of consumers and fund those investments by finding new efficiencies, especially through digitisation and automation. 

Consumer spending in the next three months by category

Net % intending to spend more by category over the next three months

The Deloitte Consumer Tracker is based on a consumer survey carried out by independent market research agency, YouGov, on Deloitte’s behalf. This survey was conducted online with a nationally representative sample of more than 3,000 UK adults aged 18+ between 14th and 17th March 2025.

The Deloitte consumer confidence index is an average of the net % of consumers who said their level of confidence improved in the past three months for six individual measures of confidence: job security, job opportunities/career progression, level of debt, household disposable income, general health and wellbeing and children’s education and welfare.

Some of the figures in this research show the results in the form of a net balance. This is calculated by subtracting the proportion of respondents that reported spending less or feeling more negative from the proportion that reported spending more or feeling more positive. For instance, assume that 30% of respondents reported they are spending more, 50% reported no change and 20% reported they are spending less. The net balance is calculated as 30% – 20% = 10%. This means on balance there is a net 10% spending more. A value greater than zero indicates that more consumers felt positive than negative or that more consumers spent more than less. The higher the net balance, the greater the proportion of consumers that felt positive or spent more, and vice versa.

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