GenAI has the power to transform businesses, but it needs to be built on trust. Let's progress with confidence.
Let's progress with confidence.
As Generative AI (GenAI) based solutions proliferate, organisations face increasing complexity in managing associated risks and ensuring compliance to regulatory frameworks, such as the EU AI Act. Yet Trustworthy AI means more than compliance, covering topics range from AI Ethics to AI Quality. It means using the technology responsibly –for example, by asking ethical questions such as “should we build this, just because we can – and does it align with our values?” It means preserving customer loyalty and safeguarding the company reputation – by taking into account quality questions regarding privacy, resilience, and safety. It means the AI has been sufficiently tested before going live. As use cases appear and new business models take shape, organisations need to take these ethical and quality questions into consideration as well as cyber-security, legal and contractual obligations. It is only through attention to these details – throughout the AI lifecycle – that organizations will win the trust of their customers and employees, paramount to widespread adoption of the technology.
Building on the collective experience of lawyers, developers, data scientists, risk specialists and machine learning engineers, we have developed a comprehensive yet easily understandable framework for Trustworthy AI. It outlines the principles essential for AI systems to earn trust. Whether focused on enhancing AI quality or on complying with upcoming regulations, they provide a useful orientation for AI practitioners and leaders alike. We know: these principles have been our north star in developing AI solutions for clients, auditing existing AI tools, and in building a powerful AI governance platform.
As your GenAI journey evolves from experiments to production at scale, it may well reshape your business model, requiring a number of considerations to enable the successful adoption and responsible application of the new technology. From technical foundations to organizational readiness, and ultimately legal & compliance, the Deloitte Trustworthy AI framework helps you to minimize risks and optimize the GenAI potential in a safe and secure way. Through controls, guardrails, and training, you will equip your organization to adopt new technology safely, securely and in compliance with the law.
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As the largest professional services firm in the world, Deloitte enjoys a unique mix of capabilities across strategy, technology, ethics, legal, cyber, risk, and change management. We offer both broad, comprehensive services and deep, specialised solutions. We support you every step of the way on your path towards Trustworthy AI, from conceptual and preparation work through to development and implementation, and finally to ongoing operation, iterative optimization (MLOps) and monitoring.
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We help companies with preparing their organisation and processes for Trustworthy AI and its seamless integration - from understanding AI ethics and regulatory implications to developing a clear AI vision and strategy, setting up robust governance structures, and managing cultural change. We aim for optimal human-AI collaboration while ensuring ethical and legal considerations are embedded at every step.
AI quality is at the heart of sound AI development and use. Strong technical foundations are essential to build AI confidently and to apply the technology effectively. We help our clients to master the full spectrum of quality considerations - data management, model development & testing, cyber security, MLOps, monitoring, issue logging and resolution – supporting both quality risk management and compliance.
Many principles behind the AI Act make good business sense. Nevertheless, oversight, attention to compliance, and regulatory reporting can drag down innovation and productivity. While compliance costs time & money, the cost of non-compliance can be far greater. Deloitte guides clients through the complexities of AI regulation, thoroughly yet pragmatically, balancing between semi-automated tools to provide directional self-assessments, to focused gap analyses, support for EU AI Act conformity declarations, audit-proof documentation, and efficient reporting processes. Additionally, we offer expert legal advice on specialized areas such as intellectual property, data privacy, and policy formulation to provide legal confidence and help avoid penalties.
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