In this series, we catch up with Deloitte, ServiceNow and industry leaders to discuss the latest trends affecting businesses globally and how these organisations are making an impact that matters. This, is Work Re-architected.
Join Vikas Agarwal, Managing Director and Operate Leader for IT Operations, ServiceNow and Sustainability/ESG at Deloitte and Sabu Bose, VP of Digital Planning, Strategy & Transformation at Fairview Health Services, as they explore how Fairview Health Services is transforming operational efficiency, enhancing user experiences and leveraging Data for strategic decision-making thanks to cutting-edge technology.
What you’ll learn:
- How Fairview Health Services is expanding ServiceNow usage beyond IT to become a comprehensive enterprise platform
- How Generative AI is being leveraged within ServiceNow to drive predictive analytics and proactive problem solving
- How to gain a competitive advantage by staying ahead of emerging technologies
- What’s next for Fairview Health Services in their Digital Transformation journey
Work Re-Architected Season 2 Episodes
Season 2, Episode 1: Asish Ramchandran & Larry Quinlan
Join Deloitte’s ServiceNow Chief Commercial Officer, Asish Ramchandran and ServiceNow Board Member, Larry Quinlan as they discuss the biggest topics for boards right now, including GenAI, risk mitigation, technology strategy, customer centricity and more!
Season 2, Episode 2: Dominic Riemer & Christian Kögler
Join Dominic Riemer, Deloitte Director of Technology Strategy & Transformation and Christian Kögler, Schaeffler Shared Services Digitalisation Coordinator, as they discuss the major challenges facing global business service organisations today and insights for driving efficiency from your Digital Transformation.
Season 2, Episode 3: Mike Bechtel & Brian Solis
Join Mike Bechtel, Deloitte Chief Futurist and Brian Solis, Head of Global Innovation at ServiceNow, as they explore the transformative potential of Generative AI. you’ll learn how this groundbreaking technology is not just a tool for efficiency but a catalyst for human creativity and imagination.
Season 2, Episode 4: Harald Heimensen & Scott Pyles
Join Harald Heimensen, Partner and ServiceNow Master Architect at Deloitte and Scott Pyles, Chief Technology Officer at Fonterra as they explore how the diary giant is using ServiceNow to enhance business operations. Gain insights into the challenges of managing IT across a global organisation and how new technology is helping Fonterra stay ahead in a competitive industry.
Season 2, Episode 5: Heather Stockton & Teresa Briggs
Join Heather Stockton, Global Consulting Services, Technology & Transformation Leader at Deloitte and Teresa Briggs, Board Member at ServiceNow, as they dive into the pivotal topic of women in technology. From creating diverse teams to embracing authenticity, this conversation is packed with actionable insights and powerful stories!
Work Re-Architected Season 1 Episodes
Season 1, Episode 1: Asish Ramchandran & Teresa Briggs
Join Deloitte’s ServiceNow Chief Commercial Officer, Asish Ramchandran and ServiceNow Board Member, Teresa Briggs as they discuss the importance of technology investments in an uncertain market, the productivity challenge, generative AI, cyber security and more.
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Join Deloitte’s Enterprise Performance and Emerging Enterprise Platforms leaders Abdi Goodarzi and KK Dave for a discussion on how to unlock business value from the SAP platform and optimise enterprise performance. Discover the current challenges faced by ERP clients and the benefits of using ServiceNow to simplify ERP processes and improve productivity.
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Season 1, Episode 3: Saurabh Dubey and Edua Dickerson
Join Deloitte's Global ServiceNow Sustainability & Climate & Equity Leader, Saurabh Dubey and ServiceNow's VP of ESG & Finance Strategy, Edua Dickerson for their insights on modern day Sustainability challenges and approaches. Tune in for a lively discussion on measurement & Reporting, setting shared objectives, empowering behavioural change through technology and how the ServiceNow platform is helping organisations reach their net-zero goals.
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Season 1, Episode 4: Larry Larmeu and Keith Pearson
Join Deloitte's UK ServiceNow Financial Services Director, Larry Larmeu and ServiceNow's Global Head of Financial Services Go-to-Market, Keith Pearson as they discuss the complex challenges financial services institutions are facing. An accumulation of diverse tech tools have over-complicated operations and inhibited growth. Learn how they believe these organisations can simplify and consolidate technology architectures while keeping humans at the centre to drive critical transformation.
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Season 1, Episode 5: Gary Cole and Gretchen Alarcon
Join Deloitte's ServiceNow Workforce Experience Leader, Gary Cole and ServiceNow's SVP of Employee Workflows Products, Gretchen Alarcon as they discuss the ever-evolving workforce landscape and the challenges today's employees face as a result. Learn how technology, like generative AI, is poised to revolutionise the way organisations operate and gain a glimpse into a future where AI-driven innovations harmonised with human expertise lead to a more agile, adaptable and efficient workforce.
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Season 1, Episode 6: Cameron Douglas-Savage and Adam Brand
Join Deloitte's ServiceNow Healthcare Industry Lead, Cameron Douglas-Savage and Gold Coast Hospital's Medical Director for Digital Informatics, Adam Brand as they explore current challenges faced by healthcare leaders and how leveraging digital workflows can improve both the patient and clinician experience. Learn how Gold Coast Hospital is utilising ServiceNow to bridge the gap between clinical and administrative processes, revolutionising healthcare delivery with a lean, efficient approach.
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Deloitte and ServiceNow's 2024 Workflow Automation Outlook charts the path to maximising tech investments in a transformative era. Discover five trends shaping the future of business and how to turn your Generative AI vision into long-term value.