Deloitte India played a critical role in shaping Indriya’s innovative entry into the jewellery retail market. Launched in 2024 after a decade of development, Indriya blends India’s rich heritage with cutting-edge digital experiences to deliver a seamless omnichannel journey. We worked closely with Indriya to design and implement a robust platform unifying online and in-store experiences. From defining the customer journey to enabling the underlying technology, Deloitte India helped create an immersive and trustworthy shopping environment where digital storytelling and craftsmanship blended with personalised, high-touch services. This collaboration has redefined industry standards, setting a new benchmark for how modern Indian consumers engage with jewellery retail.

Deloitte collaborated with Dr. Reddy’s Laboratories to transform their bid and order management processes with a cloud-based, mobile-enabled solution. By implementing Salesforce configure-price-quote (CPQ) system and MuleSoft as an the integration platform, they achieved faster approvals, streamlined contracts, enhanced visibility, and improved operational efficiency across sales, finance, and head office teams. This next-generation platform drives automation and creates measurable business impact and scalability for the future. 

NBL, one of India’s largest integrated palm oil producers, partners with 20,000 farmers across 60,000 acres in Andhra Pradesh. Known for its zero-waste, zero-liquid discharge initiatives, NBL collaborated with Deloitte on an SAP-led digital transformation covering the entire value chain from plantation to refining. This initiative enabled NBL to strengthen end-to-end engagement with farmers, streamline operations, and drive strategic growth while expanding into new higher value business areas.

Anand Engineering, founded in 1976 as an ancillary unit to Bharat Heavy Electricals Limited (BHEL), evolved into a leading player across multiple industrial sectors, including power, mining, wind energy, earthmoving, construction, and industrial boilers. Deloitte collaborated with Anand Engineering in the transition from legacy systems to SAP S/4HANA Public Cloud to boost agility, real-time visibility, and data harmonisation across the business. With one integrated system, all units follow unified processes and access a single source of truth for real-time insights across production and inventory. 

The Income Tax Department (ITD) administers direct taxes and enforces the Income Tax Law and other direct-tax statutes for the Government of India, operating across approximately 780 offices with a workforce of around 45,000 personnel. In collaboration with Deloitte, ITD envisioned and redesigned next-generation income tax business applications, managing the complete digital transformation journey. The resulting Income Tax Business Application (ITBA) 2.0 unified over 100 processes into a single master-process framework, enhancing application efficiency, streamlining workflows, and improving overall operations.

Experian, a global data analytics and consumer credit reporting company maintains information on over one billion people and businesses. As part of the Experian’s digital transformation, Deloitte served as the Advice Implement Operate collaborator in a strategic business growth programme focused on data, analytics, and visualisation technologies. The platform scaled batch processing from 3 to 35 jobs, cut report generation time by two-thirds, and processed a record 1.5 trillion records in a month. Data ingestion and transformation times improved by 35%, enabling faster, more accurate decision-making. In fraud analytics, simplified tools empowered users to create advanced risk indicators, resulting in a 10% revenue increase in that area.

GRIDCO is a leading power transmission and distribution company in India, responsible for ensuring reliable electricity supply across the state of Odisha. Deloitte empowered GRIDCO in successfully adopting SAP technologies, being the first SAP implementation for power trading. The go-live established a robust ERP foundation, enabling GRIDCO to modernise operations, embrace innovation, and build capabilities for future growth. This transformation has equipped GRIDCO with advanced analytics, future-ready systems and enhanced the delivery of cost-effective power to consumers.

Rolls-Royce, the distinguished British engineering company, is renowned for its craftsmanship in luxury automobiles and high-performance aircraft engines. In India, the Rolls-Royce Data Labs serve as a Centre of Excellence for data and innovation. Deloitte collaborated with Rolls-Royce India to develop a comprehensive data platform strategy focussed on optimising project management processes, co-creation of data products and solutions for business advantage, and enhancing technological infrastructure, enabling the organisation to harness data-driven insights for operational efficiency and revenue growth. This collaboration fostered innovation, reinforced digital-first thinking, and strengthened Rolls-Royce’s competitive edge.

upGrad, a leading global online education platform, has been at the forefront of transforming learning experiences across geographies. The organisation recently went live with SAP S/4HANA across seven entities spanning five countries. This success reflects the exceptional collaboration between upGrad, Deloitte, and SAP, enabling the company to accelerate digitalisation and strengthen its operational capabilities. The implementation enhanced process efficiency, improved data-driven decision-making, and supported upGrad’s rapid growth across international markets.

IndiGo, India’s largest passenger airline, has been a pioneer in delivering reliable and customer-focused air travel. IndiGo worked with Deloitte to embrace technology with the implementation of SAP ARIBA, including ARIBA Sourcing, supplier life cycle and performance, contract, commerce automation, and VIM. This transformation ushered in a new era of enabling a customer-focused and highly efficient airline experience.

DFPCL is a leading Indian chemicals and fertilizer company, known for its innovative solutions and extensive manufacturing capabilities. The organisation worked with Deloitte to tailor the Anaplan platform to its S&OP and FP&A needs. The rollout supported rough-cut capacity planning, inventory management, production scheduling, dispatch, and raw material planning. With this solution, DFPCL could calculate the maximum potential output of its active plants, gain real-time visibility into manufacturing capacity, and adjust operations to ensure timely delivery, every time.

CEAT, one of India’s leading tyre manufacturers with a presence in over 110 countries. CEAT collaborated with Deloitte and Salesforce to implement a Salesforce Community Cloud-based portal, digitizing all dealer-related processes on a single platform. This digital transformation journey enabled a seamless self-service experience, allowing dealers to manage orders, access e-catalogues, and process e-claims efficiently to enhance efficiency, strengthen customer engagement, and build long-term business resilience. Deloitte enabled CEAT to accelerate technology adoption, launch smart human-centric products, implement design-led innovation, and re-architect core processes to overcome challenges and unlock future growth.