CDW upgrades ERP with Workday to scale and prepare for future AI infrastructure
CDW is a Fortune 500 IT solutions provider with more than $20B in revenue. To support its future growth strategy, CDW decided to upgrade its Enterprise Resource Planning (ERP). The legacy process relied on extracting and manipulating data manually and overall experience was lacking. CDW selected Workday as a cloud platform that connects HR people information with financial planning and can scale with the business.
The Transformation Journey
CDW’s Workday journey began in May 2022, driven by a need for more flexibility, adaptability, and scale. Workday stood out as a cloud-based platform that could connect key finance and HR data and link to adaptive financial planning, helping CDW better plan and scale.
After their Workday implementation, CDW has the features and infrastructure in place to move from an optimized finance function to an AI- enabled finance function.
- Rakesh Duggal, Chief Technology Officer and US Workday FINS TMT Leader, Workday Alliance
The Solution
To implement effectively, CDW brought in Deloitte as a partner with deep Workday expertise to ensure a smooth and timely implementation. Deloitte’s implementation approach and long-standing relationship with Workday helped form a three-way partnership focused on achieving the right outcomes.
CDW moved from manual, legacy finance processes to a scalable cloud ERP foundation—improving its experience today and setting up what’s next with AI.
Now live on Workday, CDW is seeing meaningful change its day-to-day operations and output. Automation and new capabilities are replacing many of the negative, manual experiences that came with the legacy process. As Workday advances its AI roadmap, CDW is now positioned to embrace AI capabilities that will further enhance their its finance function.
Impact and Results
Post-implementation, CDW experiences:
- Reduced manual data extraction and manipulation
- Increased automation across finance processes
- Improved experience with modern tools
- Better connected HR information and financial planning
- Positioned for an AI-enabled finance future
Together, Deloitte and Workday helped CDW accelerate its finance transformation by delivering automation and a platform built to scale, with a clear path from optimized finance to AI-enabled finance.
Rakesh Duggal
