Building a Foundation for the Future
The Heritage Group’s Workday Transformation
The Heritage Group is a 95-year-old, family-owned leader in infrastructure, specialty chemicals, and battery recycling. With a legacy of solving complex problems and a portfolio spanning multiple industrial sectors, the company’s growth through acquisitions had led to a patchwork of legacy systems and custom processes. Over time, this complexity created inefficiencies and mounting technical debt, making it difficult for the organization to scale and innovate effectively.
Recognizing the need for modernization, The Heritage Group set out to transform its HR and payroll systems. The goal was to streamline operations, reduce manual work, and enhance the employee experience, all while maintaining the company’s commitment to reliability and innovation.
The Transformation Journey
The Heritage Group’s Transformation Journey
The transformation began with a comprehensive assessment of the existing HR and payroll landscape. It was clear that the current systems, while functional, were no longer sustainable for a growing, diversified business. The Heritage Group partnered with Deloitte to implement Workday, with a focus on minimizing risk and ensuring business continuity.
The first phase prioritized payroll accuracy and efficiency—a critical need for the organization. With Deloitte’s guidance and Workday’s capabilities, The Heritage Group successfully transitioned to a new system that delivered flawless payroll processing, reduced auditing time, and eliminated many manual checks. This freed up HR teams to focus on higher-value work and improved overall employee satisfaction.
Building on this foundation, the second phase expanded the transformation to include talent management, learning, people analytics, and workforce scheduling. These enhancements provided employees and leaders with greater visibility, better access to information, and streamlined processes across the organization. Tasks that once took days could now be completed in moments, empowering teams to make faster, more informed decisions.
The Heritage Group’s commitment to its people and family values inspired our approach. Together, we created HR solutions that honor THG’s legacy while positioning them for future growth.
- Lisa Fox, Managing Director, Deloitte US
Impact and Results
The Workday implementation has delivered significant benefits for The Heritage Group:
- Reliable and accurate payroll processing, reducing risk and improving trust with employees
- Streamlined HR operations, freeing up time for strategic support and service
- Enhanced talent and performance management, supporting employee development and engagement
- Improved access to organizational data and analytics, enabling better decision-making
More than a technology upgrade, this transformation has laid the groundwork for a cultural shift at The Heritage Group. With modern tools and processes in place, the company is better equipped to support its people, drive innovation, and continue its legacy of solving complex challenges for years to come.
