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Artificial intelligence and innovation

Deloitte aspires to be the most innovative global professional services firm

At Deloitte, innovation is more than a capability – it is a dedication to shaping a better future. We continue to deepen our investment in frontier technologies like AI, expand our innovation footprint globally, and launch new ventures and capabilities that are helping to solve real-world problems with bold ambition.

By continuously innovating how we work both with clients and internally, we help drive the transformation of organizations, industries, and society. Empowering our people to explore and safely adopt new technologies, methodologies, and strategies fosters a culture of innovation to solve some of our clients’ most complex challenges and future-proof their organizations.

AI bold plays: Unlocking value and transforming business operations globally

Global Generative AI (GenAI) adoption is accelerating rapidly. Deloitte is dedicated to helping clients safely embrace emerging technologies and adapt to shifting market dynamics, enabling clients to realize GenAI’s transformative potential through innovative, leading-edge solutions and dedicated support.

For example, we are leveraging our alliances to help clients build intelligent digital workforces with Agentic AI and multiagent AI systems technology. Our deep expertise in business and workforce transformation, combined with the transformative potential of Agentic AI, enables clients to deploy digital workforces with confidence and build agile, resilient teams.

With the launch of Deloitte’s Global Agentic Network, clients now have access to a connected ecosystem of AI business agent offerings. Supported by our strategic alliances, this network helps organizations augment and automate their operations. Within the network, Zora AITM by Deloitte stands as our first Agentic AI product business. Debuting in the US, Zora AITM by Deloitte builds AI agents that can think intelligently and act independently. Planned integration with alliance partners will further empower clients to build intelligent digital workforces using Agentic AI, marking a new milestone in multi-agent systems.

For Deloitte, alliance partnerships offer a valuable opportunity to integrate Agentic AI into our operations and enhance learning and development for our people.

Scaling AI Responsibly: Sovereign, Sustainable, and Physical AI

Sovereign AI has emerged as a non-negotiable for scaling AI responsibly and ethically. Deloitte's Silicon2Service (S2S) offering provides end-to-end strategy, design, deployment, optimization, and management of Sovereign AI capabilities for clients. By leveraging powerful technology platforms like NVIDIA and drawing on Deloitte’s deep specialist knowledge in private cloud infrastructure, hardware optimization, AI software integration, data science, and data management, S2S helps clients innovate while complying with country-specific regulations to build capability with confidence.

A core pillar of our S2S offering is Deloitte’s Global AI Infrastructure Center of Excellence (CoE), dedicated to supporting clients establish and operate specialized AI data centers globally. This comes in response to growing demand for scalable, secure, and efficient AI infrastructure solutions, enabling end-to-end transformation from foundational silicon to business-ready AI. As AI adoption rises and data center usage increases, energy consumption and emissions are expected to grow across many economies. We help clients address these environmental challenges by developing robust energy system models and strategies to lower emissions, supporting organizations to implement AI solutions in an environmentally conscious manner.

As we continue to look at the next frontier of AI, Physical AI is emerging as a transformative convergence of trustworthy AI models and advanced robotics. Technologies like humanoid robots, autonomous vehicles, and drones, have potentially revolutionary application across various sectors. Deloitte is working with clients to unlock the potential of Physical AI in several ways. We help clients simulate and train robots in a digital environment, ensuring they are able to operate safely in the physical world. We develop platforms that can manage and operate robots on factory floors, supporting efficient and secure operations. We have also delivered innovative vegetation management solutions, where drones are used to deliver greater precision and impact. Through these advancements, Deloitte is helping clients harness Physical AI to transform operations, improve safety, and create new opportunities for growth.

AI is reshaping industries, presenting opportunities and challenges for organizations globally. Deloitte’s multidisciplinary model helps clients navigate this evolving landscape, offering end-to-end capabilities to unlock value and drive transformation.

Deloitte’s Trustworthy AI framework supports clients in managing risk, while our deep engineering expertise ensures the delivery of complex AI solutions at scale. These capabilities provide clients with confidence that their AI systems and processes are well-managed, controlled, and compliant with regulatory requirements.

In 2025, Deloitte was honored as the Google 2025 Partner of the year – Artificial Intelligence Global sales and services and positioned as the leader in 2025 IDC MarketScape for worldwide AI services. These awards reflect our dedication to helping clients shape the future of innovation, harnessing cutting-edge technology to solve complex challenges, deliver measurable results, and define what comes next.

Deloitte is dedicated to helping public and private sector leaders prepare for future risks by conducting extensive research and sharing insights on how AI can address emerging challenges. A recent Deloitte Global study, AI-powered cities of the future, surveyed 250 cities across 78 countries and was conducted in collaboration with ServiceNow, NVIDIA, Deloitte Global, and ThoughtLab. The findings revealed that 45% of respondents are currently using or trialing AI to strengthen sustainability resilience. More than 70% are piloting or deploying AI to improve water management systems, making this the survey’s leading use case.

Sustainable growth in AI will require more than just expanding renewable energy. It demands greater transparency in reporting, an ecosystem approach, and a commitment to efficient AI development and operation to ensure that progress in AI does not undermine sustainability goals. Deloitte Global research shows that innovative data center solutions could reduce the electricity demand of AI by over a third by 2030, and by nearly half by 2050.

Deloitte is also at the forefront of exploring how AI can help mitigate the costs of natural disasters. As populations and economies expand, infrastructure systems must evolve to meet increasing demand. A recent Deloitte report, “AI for Infrastructure Resilience” by the Deloitte Center for Sustainable Progress highlights how AI could help avoid approximately US$70 billion in direct natural disaster costs to infrastructure by 2050.

At Deloitte, we recognize the importance of upskilling, reskilling, and preparing for the emergence of new roles in the age of AI. Our AI Academy™ offers tailored training to approximately 470,000 Deloitte people, equipping them with essential AI knowledge and skills so that they can navigate the transformative impact of AI and deliver value to our clients.

We are embedding AI capabilities into our global delivery platforms, including Omnia, Intela, and Ascend, to enhance efficiency and elevate client outcomes. Through proprietary GenAI tools like PairD, Sidekick, MyAssist, and Gen-D, we are actively transforming professional services and driving innovation in business strategy.

AI-enabled transformation criteria has been introduced within our operating model, further reinforcing our dedication to AI-enabled transformation across the organization, underlining Deloitte’s leadership in both client and workforce advancement.

Global Innovation Centers: Immersive Spaces for Transformation

Deloitte’s global innovation centers offer clients immersive access to advanced technologies and applied innovation across industries. Flagship innovation centers in Belgium, Brazil, Cairo, India, Israel, Japan, and the US bring together clients, technologists, start-ups, academia, and industry leaders to explore real-world applications of AI, digital twins, robotics, immersive simulations, and frontier technologies.

These centers support ideation, prototyping, and deployment through hands-on experiences such as Smart Factory production lines, AI experience centers, AR/VR installations, technology demos, and innovation labs to help clients navigate complexity, test solutions, and accelerate transformation.

With more than 100 innovation centers and hubs across the Deloitte network, these environments support hands-on experimentation and applied learning, helping our clients and our people build practical skills, test advanced technologies, and develop solutions that respond to real-world challenges.

DCIT is Deloitte India’s flagship innovation hub offering a world-class phygital experience, supporting the co-creation of innovative customer experiences and the development of state-of-the-art facilities for sustainable competitive advantage. With approximately 200 use cases spanning industries and sectors, DCIT showcases next-gen capabilities in Agentic, GenAI, XR, digital twins, and advanced connectivity.

Located in Tokyo, this center brings together immersive workshops, next-gen technologies, collaborative workspaces, incubation programs, and sector-specific showcases. It features a Smart Factory mini production line and AI Experience Center, enabling clients to experiment with robotics, digital twins, and GenAI and fosters collaboration across industry, academia and government in combination with its startup investor pitch and incubation program.

A modular experience center built around four zones- The Engine, The Gallery, The Lab, and The Salon - Nexus supports ideation, prototyping, and deployment. It showcases applied innovation in AI, blockchain, IoT, and extended reality, while serving as a base for Deloitte’s European AI and quantum cyber readiness initiatives.

An innovation hub in São Paulo that brings together education and technology through AR/VR experiences, interactive installations, and innovation labs. Since October 2023, DotHub has provoked new thinking and fostered a dynamic business ecosystem connecting corporates, startups, and partners through relevant and impactful collaborations.

Catalyst is a joint US-Israel program designed to build bridges between start-ups, corporates, and investors to accelerate breakthrough technologies. It focuses on identifying, accelerating, and scaling solutions in various technology domains, including AI, cybersecurity, and sustainability technology, leveraging Deloitte’s network to turn bold ideas into market-ready businesses.

This center offers four simulation domains - People, Process, Physical, and Strategic Options - used for robotics training, workforce modelling, and strategic ROI planning. Powered by GenAI, it helps clients model real-world scenarios and optimize decision-making.

Deloitte’s Smart Factories provide clients with hands-on access to digitally connected production lines and advanced manufacturing technologies. Integrating IoT, cloud, computer vision, and cybersecurity, these environments help organizations design, test, and scale smart operations across their value chain.

Launched in 2024, the Deloitte Innovation Hub is a strategic delivery center focused on AI, data analytics, cloud, cyber, and ERP. It supports clients across Europe and the Middle East and is part of a USD $30 million investment in Egypt’s talent ecosystem. The hub is designed to cultivate world-class capabilities and expand Deloitte’s service footprint across NSE.

Deloitte Greenhouse centers offer immersive, science-backed experiences to help teams tackle complex challenges and unlock strategic breakthroughs. Using human-centric design methods, environmental psychology, research and market insights, and emerging technologies, Greenhouse Breakthrough Labs support leadership transitions, transformation planning, and innovation acceleration across industries.

As a catalyst for successful innovation adoption, Innovation Garage provides Innovation-as-a-Service that helps clients move from exploring to harnessing emerging technologies (5G/6G, IoT, Industrial Metaverse, Space Tech, Physical Robotics, and Nanotech) while dispelling innovation myths, refining strategy, transforming execution, and fostering collaborative ecosystems to unlock growth and address real-world challenges.

Deloitte’s AI Experience Centers empower global, regional, and local businesses to harness the power of AI. These immersive environments combine collaborative design sessions with hands-on demonstrations of applied AI, cloud, and data capabilities, enabling clients to test real-world applications, develop AI-driven strategies, and implement AI solutions that deliver tangible business outcomes. Two global Google Cloud AI Experience Centers have been set up in Bengaluru, India and Cairo, Egypt. These centers offer education on cutting-edge AI solutions and offer visitors direct access to Deloitte and Google Cloud AI assets and accelerators, including Agentspace, Multimodal Live API, Vertex AI, and Gemini models.

Wonder by Deloitte: Incubating the Ventures of Tomorrow

Wonder by Deloitte, established as Deloitte Canada’s business foundry, is a venture incubation platform that turns bold ideas into transformative businesses. It combines imaginative capital with Deloitte’s full-stack capabilities, helping founders move from ideation to scale with speed and confidence.

Wonder, in partnership with Humber River Health, is developing Healix. Healix is a plug-and-play, AI-first platform that empowers healthcare teams with ready-to-use, customizable apps that address real, high-friction problems across both patient-facing and back-office environments without disrupting existing systems or waiting on lengthy procurement cycles. Healix helps enable hospitals to deploy high-impact applications in weeks, not years, streamlining procurement, accelerating innovation, and improving clinical outcomes.

ElectrifiedGrid, another Wonder venture, is a strategic grid planning platform that enables utilities to model future electricity demand scenarios, simulate grid impacts, and dynamically assess both wires and non-wires solutions to support optimized grid investments. It does this by integrating AI, advanced energy modelling, and geospatial digital twin technology to anticipate future grid conditions.

Wonder is leading on a range of ventures, each tackling systemic challenges with scalable solutions. It’s where purpose-led ideas meet the power of Deloitte’s network.

McLaren Relationship: Engineering Innovation at Speed

Deloitte’s relationship with McLaren Racing is a blueprint for engineering innovation at speed. Together, we’ve developed a circularity platform that automates material tracking and waste reduction across McLaren’s operations, supporting Fédération Internationale de l'Automobile (FIA) sustainability reporting and enabling real-time decision-making.

The collaboration introduces new AI-powered tools to help F1 teams around the globe integrate circular practices into their design, materials sourcing, and manufacturing workflows. The collaboration is a model for how elite performance and environmental responsibility can coexist—and how innovation can be scaled across industries.

Space Commercialization: Opportunity in/from orbit

Space continues to be a fast-growing platform for solving some of Earth’s most pressing challenges, and 2025 marked a step change in how Deloitte, with space practices in Australia, Canada, Germany, Japan, Southeast Asia, UK and the US, is helping make space data and infrastructure more accessible, secure, and impactful for business and government.

In March 2025, Deloitte launched the Deloitte‑1 satellite, carrying Silent Shield™, our in‑orbit cyber intrusion detection and anomaly monitoring payload. After extensive on‑orbit testing and simulated attack scenarios, Silent Shield is proving its ability to deliver out‑of‑band telemetry and analytics that flag suspicious activity in near real time, helping safeguard mission continuity as reliance on satellite services grows.

To further strengthen ecosystem resilience, we supported the global expansion of the Space ISAC Watch Center network with a new Global Hub in Australia and the UK, and a Space ISAC Forum hosted by Deloitte Japan, in addition to driving global space cyber exercises. Together, these initiatives enhance “all‑threats, all‑hazards” cyber intelligence sharing and incident coordination worldwide.

Deloitte also launched the Global Space Downstream Analytics Center of Excellence in India, to make Earth Observation (EO) data and geospatial AI easier to adopt across non‑space sectors. A CoE recent report suggests that increased adoption of EO data across the region could contribute an additional US$100 billion to Southeast Asia’s GDP by 2030. In its first year, the CoE delivered EO-based technology demonstrators across the agriculture, mining, and insurance industries, pioneering start-ups while working with newly formed alliances and clients.

The launch of GRAVITY Challenge 08, in partnership with AquaWatch-AUK and co-funded by the Australian and UK Space Agencies, marked a new chapter in space-enabled environmental monitoring. This year’s challenge focused on water quality, empowering innovators to co-design solutions for detecting algal blooms, sediment plumes, and invisible pollutants using EO data.

Quantum: From Possibility to Practicality

Quantum computing is moving from theory to application, and Deloitte is helping clients get value while staying secure. Our Quantum Cyber Readiness services guide organizations through cryptographic inventory, risk assessment, governance, and phased migration to post‑quantum cryptography. Deloitte has also previously collaborated with the World Economic Forum to publish quantum readiness guidance for executives and has recently published a draft National Institute of Standards and Technology (NIST) Community Profile on Cryptographic Resiliency to help enterprises align their quantum readiness efforts to their risk management framework and ongoing security programs. As part of this broader focus on readiness, Deloitte US has also published thought leadership on quantum futures, using scenario planning to help organizations anticipate different adoption pathways and build strategic resilience.

On the computing side, Deloitte teams are already progressing real‑world use cases including anomaly detection and logistics optimization through proofs of concept and “quantum‑inspired” methods on today’s hardware, while building partnerships across the quantum ecosystem.

In Japan, Deloitte Tohmatsu entered into a strategic collaboration with QuEra Computing to accelerate the development of the quantum industry in Japan, building use cases through joint research with academia and industry. The US extended this growing collaboration, forming an alliance to bring the best of QuEra’s hardware and software platforms - and Deloitte’s technology and systems-integration expertise - to clients across industries and sectors.

Additional quantum activity is also featured in the Deloitte Tohmatsu Innovation Park in Japan, with joint work across industry and academia to mature applications and relationships.

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Alliance-Led Innovation: Scaling Impact Through Collaboration

Innovation at Deloitte is amplified through the strength of our alliances. Our strategic alliances with some of the world’s leading technology companies are platforms for co-creation, experimentation, and transformation.

In 2025, Deloitte was honored with 45 global awards from alliance partners, recognizing our leadership in AI, cloud, sustainability, and industry solutions. Highlights include Partner of the Year awards from Google Cloud, ServiceNow, Salesforce, Anaplan, AWS, Workday, SAP, and Oracle—demonstrating Deloitte’s excellence in innovation, delivery, and impact across the technology ecosystem. These included:

These awards reflect the trust our alliances place in us, and the impact we’re delivering. Together, we are helping clients reimagine what’s possible, from intelligent supply chains and predictive healthcare to sustainable finance and digital government. We’re also shaping the future of technology itself, with joint investments in Agentic AI, sovereign cloud, and multi-cloud architectures.

Innovation at Deloitte is embedded in how we think, collaborate, and deliver impact. By investing in frontier technologies, building trusted ecosystems, and empowering our people, we’re helping clients turn disruption into opportunity and shape a future that is as resilient as it is dynamic.