Unlocking organisational potential with the target operating model framework
In today’s fast-moving world, organisations face constant pressure to evolve. The rapid pace of technological change, increasing focus on sustainability and shifting customer expectations mean standing still is no longer an option. Staying competitive requires not just adapting but anticipating what comes next. However, turning ambitious goals into tangible results is often challenging. Outdated processes, siloed operations and misaligned strategies frequently slow progress.
Delivering meaningful transformation takes more than ambition—it requires a structured approach that connects strategy with execution. The Target Operating Model Framework provides a practical roadmap, helping organisations unlock their potential by aligning capabilities, redesigning processes and driving measurable impact.
The power of an effective operating model
An operating model serves as the engine that links an organisation’s vision to execution. When designed effectively, it ensures resources, capabilities and processes work together to translate strategy into real-world outcomes. Yet, many organisations struggle with outdated models that no longer meet today’s demands.
Misaligned operations, inefficiencies and a lack of clarity often lead to duplicated efforts, wasted resources and unclear priorities. These gaps between strategy and execution can prevent organisations from reaching their full potential. The Target Operating Model Framework is built to tackle these challenges, offering a clear and structured process to assess current capabilities, design a future-ready model and drive effective, lasting transformation.
By mapping existing capabilities, identifying gaps and prioritising high-impact areas, the framework ensures transformation efforts focus on what matters most. It enables organisations to streamline processes, integrate smarter technologies and enhance decision-making through improved governance and data-driven insights. The result is greater efficiency, increased agility and stronger alignment with strategic goals.
A practical and tailored approach to transformation
The Target Operating Model Framework structures transformation around three key components:
- Capabilities – A detailed assessment of people, processes and technology to identify what is needed to achieve strategic objectives.
- Operating Model Design – Redesigning workflows and integrating enabling technologies to build a scalable and flexible foundation.
- Organisational Structure – Defining clear roles, responsibilities and decision-making pathways to create a cohesive, collaborative environment.
These elements create a clear and practical pathway to operational excellence, ensuring all parts of the organisation work in harmony.
While this framework provides a robust structure for transformation, it is not a one-size-fits-all solution. Every organisation must tailor its operating model to fit its unique context, sector and strategic priorities. The Target Operating Model Framework stands out by acting as a catalyst for meaningful change, helping organisations bridge the gap between ambition and execution. Whether modernising IT infrastructure, deploying intelligent automation or embedding sustainability into core operations, the framework provides a structured yet adaptable approach to success.
Transformation is not just about responding to change—it is about shaping the future with clarity, confidence and purpose. By connecting strategic ambition with operational execution, organisations can navigate uncertainty, capitalise on new opportunities and drive long-term value.
