Skip to main content

Operate to Innovate

Reimagine what it means to operate

Deloitte’s 360° operations approach goes beyond “keeping the lights on” by helping agencies innovate processes and technology to embrace true mission driven operations.

Reimagine what it means to operate

Government mission maximized with Operate to Innovate

Operate to Innovate provides disciplined, repeatable sets of activities, organized across well-defined phases of the Operate lifecycle, supercharging current government IT operations. O2I delivers incremental improvements and paves the way to future-ready platforms and modernization. Improvements such as automated alerting, patching, and testing save resources - creating new capacity to invest in highly effective innovations and initiatives. What previously required a sizable up-front investment can now be initiated after a few low-risk improvements.

By capturing and outlining IT operations management into distinct phases and activities, O2I provides a seamless, holistic structure for operations, enabling continuity throughout the lifecycle. O2I helps agencies maximize their operational spend through intelligent process automation, technology modernization and consolidation, and efficient business processes. Deloitte helps advance an agency’s mission while creating additional value for legacy technologies and infrastructure.

This enables agencies to reduce risk, drive IT compliance, and deliver continual business value while keeping pace with an ever-shifting landscape of change and disruption. The goal? Mission-driven delivery that takes waste out of operations and refocuses time and energy on evolution and innovation.

Explore Deloitte’s latest insights on government technology innovation

Achieving cloud agility through observability in GPS

Not knowing in IT can lead to significant time, financial, and reputational losses, especially in critical government services. Centralized monitoring and observability tools, like automated application service mapping and anomaly detection, are essential for managing complexity, improving release quality, and accelerating cloud modernization while controlling costs.

Maturing in AIOps

AIOps is the culmination of many efforts and initiatives intended to build workforce multipliers, reduce human error, and adopt an "automate first" disposition. IT leaders committed to the journey will likely benefit from maturing the component entities to improve quality, and manage ever-increasingly complex IT environments.

Mitigating risk through transition management

Whether transitioning support from an implementation to an operations team or support from on contractor to another, a best-in-class transition approach provides strong continuity of operations and minimizes potential risk associated with unplanned system outages.

Patch automation

To combat vulnerabilities and secure complex IT environments, automated patch management is critical to maintaining business operations and keeping organizations secure. Automation allows organizations to react and mitigate potential reputational damage while retaining customer trust and affirming investments in personnel and security.

Drive government technology innovation while empowering continuity of mission operations

Agencies today face the challenge of achieving mission objectives while adapting to rapidly evolving technology, systems, and workforce needs. See how Deloitte’s Operate to Innovate approach has helped government clients anticipate and overcome everyday challenges to maintaining and innovating operations.
 

Get in touch

Sam Kapreilian

Sam Kapreilian

Principal | Deloitte Consulting LLP
+1 617 437 2675
Austin Sincock

Austin Sincock

+805 358 5555