Global megatrends are reshaping the landscape of the global wealth management industry and redefining investor for client needs. To stay ahead of this industry shift, wealth management firms need to revisit their strategies with a greater emphasis on investor for client expectations and competitor analysis.

To analyse how wealth management firms are planning to meet fast-changing investor for client expectations, Deloitte, in collaboration with ThoughtLab and other industry specialists, conducted a global survey of investor for clients and investment providers and researched how the industry is evolving. We look at the impact of megatrends including technology, regulatory & taxes, competition, demographics and economic.

In addition to the global insights, the study provides a deep dive into Swiss-specific findings, revealing how Switzerland as a pivotal offshore wealth management centre can navigate these transformative times. Swiss results underline the importance of adapting to the evolving demands of a diverse and digitally savvy client base, with technology such as AI and blockchain poised to redefine service delivery. More information around the Swiss results can be found further down the page.

What is evident to us through this study is that new entrants will serve as catalysts for change and have showcased what is possible. Ultimately, the industry is capital-intensive and those with an established investor for client base and large balance sheet are likely to come out on top.

The true winners will be the end investors for clients and their families, and that should be the primary metric by which we measure the future success.

Read the previous Wealth Management report here.