A system under pressure: The need for transformation
Switzerland’s healthcare system faces major challenges: an ageing population, increasing complexity in patient care, growing demand for medical services and escalating treatment costs. Without decisive action, both financial sustainability and service quality are at risk. However, in the face of these challenges, there is an opportunity. Digital transformation can enhance efficiency, improve patient care, and reduce costs. By leveraging cutting-edge technologies and fostering an integrated healthcare system, Switzerland can establish a resilient, efficient, and patient-centred system that continues to set global benchmarks.
Technology as a catalyst for progress
The evolution of artificial intelligence, big data, digital health platforms, and robotics is revolutionising healthcare worldwide. These developments are optimising diagnostics, streamlining treatment pathways, and enhancing patient outcomes. However, Switzerland lags behind in integrating these technologies fully into daily medical practice.
To maintain its leadership in healthcare, Switzerland must accelerate the adoption of digital health solutions. This requires not only substantial investment in technology but also regulatory frameworks that support innovation while ensuring patient data security and privacy.
Empowering patients and healthcare professionals
Healthcare is fundamentally about people. A modernised system must:
Without adequate investment in digital literacy, even the most advanced healthcare solutions will struggle to realise their full potential.
Collaboration: The key to sustainable progress
No single institution can drive this transformation alone. Sustainable progress requires effective contributions from and collaboration between:
By working together, these stakeholders can foster a culture of innovation, ensure sustainable financing, and implement policies that meet the evolving needs of both patients and professionals.
Switzerland’s position in global digital healthcare
Switzerland currently ranks 14th in the Global Digital Healthcare Index (GDHI) —behind nations such as Estonia, Canada, Denmark, Israel, and Spain. While Switzerland’s healthcare infrastructure is robust, it must accelerate its digital transformation to stay ahead of the curve.
Switzerland’s neighbours are at similar places in the rankings: Austria (10th), Italy (12th), France (15th), and Germany (16th). If Switzerland aspires to maintain its position as a global leader, it must adopt a proactive strategic approach to digitalisation thanks to an active collaboration between its main healthcare stakeholders.
Key trends in digital healthcare
The digital transformation of healthcare is being driven by several major trends:
These trends present opportunities for Switzerland to modernise its healthcare system while enhancing accessibility and efficiency.
Key challenges to overcome
Despite the clear benefits of digitalisation, several structural and operational challenges must be addressed:
Public perception: Swiss attitudes towards digital healthcare
A Deloitte survey of 1,045 Swiss citizens (February 2025) provides valuable insights into public sentiment:
These findings underscore the importance of balancing innovation with security and affordability to ensure public trust and adoption.
A call to action: The future of Swiss healthcare
Switzerland has an opportunity to reshape its healthcare system for the digital era. The need for transformation is clear, and the benefits—efficiency, improved patient outcomes, and long-term cost savings—are undeniable.
However, success will require:
By embracing digitalisation, Switzerland can secure its position as a global leader in healthcare. The time to act is now—through innovation, collaboration, and a shared commitment to build a healthcare system that is both technologically advanced and patient-centered.
Please find more insights on promoting digital transformation in healthcare here.
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