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Class Action Services

A Safe Pair of Hands for your Class Action Administration Needs

From complex, harm-based settlements to consumer matters, Deloitte offers end-to-end solutions that simplify the process, safeguard your reputation, and ensure every claim is handled with speed, accuracy, and empathy.

When faced with the complexities of class action administration, you need a trusted advisor, a collaborator and a leader who provides strategic advice at every stage.

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Our team supports litigators, class counsel, and the judiciary, both plaintiffs and defendants, with multidisciplinary expertise—from the earliest identification of a potential lawsuit through to settlement.

We offer the knowledge and relevant experience that’s critical to navigating banking, insurance, data privacy breaches, product liability, pharmaceutical, competition law, and personal harm-based class action settlements of all sizes.

With a national, bilingual presence across Canada, we ensure comprehensive support tailored to your unique needs, helping you achieve seamless, successful outcomes with certainty.

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How we can help

Our Claims team consists of legal practitioners, payment specialists, forensic experts, process designers, technology specialists, risk and assurance professionals, and communications and noticing experts.

Designing Administration Strategies for You and Class Members

Customized plans that align with your settlement goals and meet court requirements.

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Effective Noticing and Outreach

Enhanced claimant engagement with bilingual support and clear, transparent messaging.

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Streamlined Claims Intake and Processing

Secure, technology-driven solutions that reduce administrative burden and speed up claims adjudication and resolution.

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Efficient Fund Disbursement and Management

Transparent, compliant fund distribution with robust tracking and reporting.

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Embedded Risk Management and Privacy by Design

Strong data privacy protocols and risk mitigation strategies to protect the integrity of the settlement at every step.

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Why legal professionals rely on Deloitte

We adapt to your needs—large or small—offering transparent pricing that respects your budget and timeline.

We simplify the administration process at every step, for all types of settlements.

A streamlined and intuitive experience for claimants, ensuring seamless claim submission, real-time status tracking, and faster adjudication with integrated payment processing.

Industry-leading safeguards to protect sensitive information and maintain privacy.

A track record of delivering results, leading the way in delivering complex settlements that impact millions of Canadians.

We are here when and where you need us, with bilingual support and an in-depth understanding of nationwide legal landscapes.

In addition to claims processing, we proactively highlight potential risks and provide strategic insights and solutions at every stage.

Administering all types of Canadian settlements

Since the 1990s, Deloitte has successfully administered consumer settlements affecting both corporations and individuals, including but not limited to those related to anti-competitive practices, misrepresentations of financial information, price fixing, product liability, data breaches/security, unsafe health practices, and workplace benefits and overtime matters.

Trauma-Informed Approach
For settlements that include personal harms which require a trauma-informed approach, our team has supported claimants who have experienced personal harm in the workplace and institutions related to gender, sexual orientation, gender identity/expression, and race.

National Class Action Database

Canadian Bar Association

Contact Us

Need support with a class action matter? Our team is here to help you navigate every stage of the process.

Contact our Claims Team