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Doing more with less starts with shared foundations

Common technology components enable governments to move from fragmented systems to standardized solutions by creating shared, reusable infrastructure components that deliver better outcomes at lower costs.

Key takeaways

  • Canadian government leaders are struggling to deliver modern digital services at scale within constrained budgets.
  • Common tech components offer an approach that reduces costs by shifting from siloed digital services toward shared, system-level infrastructure built as reusable components.  

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Every day, government leaders navigate the increasing pressure of constrained budgets and cost pressures to deliver digital services that achieve productivity outcomes and support great service experiences. AI and demand for new government service delivery models have further increased this tension and the cost of standing still.

Common tech enablers, interoperable components and repeatable design patterns offer a solution, letting governments effectively create national system-level infrastructure. The results would reduce costs and ensure that even when jurisdictions invest in different technologies, their interoperable pieces still fit.

Doing more with less could start today. In fact, it already has.

The reality of Digital Public Infrastructure

Common technology design, tech components, and delivery patterns are all examples of Digital Public Infrastructure (DPI)—the shared digital frameworks that enable digital payments, identification, data exchange, and other foundational systems.

The benefits are real

Global case studies demonstrate that common tech components have been successfully implemented as part of DPI in federated environments.  

India's Aadhaar platform has become the foundational enabler of India’s digital payments and financial inclusion. The system has supported financial inclusion through the JAM (Jan Dhan–Aadhaar–Mobile) architecture, contributing to the opening of 523+ million bank accounts and linking 788+ million Aadhaar IDs to bank accounts.1

By linking individuals to bank accounts and supporting Aadhaar-enabled payment services, the platform has facilitated the secure delivery of government transfers and expanded access to formal financial services at population scale, removing ~100 million duplicate beneficiaries from welfare rolls and reducing administrative costs.2  

Brazil’s Conecta gov.br allows residents to share their information once.

The program has already saved an estimated US$3.1 billion, enabled 2.67 billion automated data exchanges,3 reducing manual processing and service delivery time across government and is projected to have contributed US$37.9 billion to Brazil’s GDP through Pix, the country's instant payments system.4  

Denmark’s digital identity infrastructure, MitID, enables citizens to securely access public and private services online. MitID supports one of Europe’s most digitally advanced societies with 97.2%5 of residents over age 15 holding an active account, and helping drive productivity gains estimated at US$1.6–2.6 million.6 Reduced login and administrative time alone save Danish businesses approximately US$76.4 million annually.7

These case studies challenge the assumption that Canada’s federated model is a structural barrier, suggesting that the constraint lies in operating model and execution. Success comes not from centralizing service delivery, but from standardizing shared building blocks—allowing jurisdictions to retain independence while benefiting from common capabilities and interoperability. Here, DPI offers a third way between SaaS and custom software development.

Canada has started, but the pieces aren't connected

The momentum is real, and recent. In June 2026, the Government of Canada joined the Digital Public Goods Alliance: a multi-stakeholder, UN-endorsed initiative that facilitates the discovery and deployment of Digital Public Goods (DPGs).8 And Canada's DPI efforts to date have been positive and foundational, as illustrated by representative examples in identity, payments, and data exchange.  

Canada Post’s Identity+ and Interac Verified are two digital identity solutions designed to remotely confirm customer identities in real time through an ID stored in a digital wallet. The solutions enable businesses and government agencies to verify identity more securely and efficiently, demonstrating how reusable identity infrastructure can support trusted access to services across sectors. But adoption is not yet widespread.

Canada’s Real-Time Rail (RTR) is a foundational piece of Canada’s emerging digital public infrastructure, providing a national, always-on payments platform that enables money to move instantly, securely, and with rich data attached. Canada aims to improve economic productivity, support innovation, increase competition, and enable new digital services that rely on trusted, real-time financial transactions.

Although Canadian governments are not included in the initial implementations, successful implementation of RTR in jurisdictions such as Australia, the United States, and the United Kingdom demonstrates the potential of real-time payments to modernize government disbursements, emergency payments, and other citizen services through collaboration with financial institutions and payment providers.  

Alberta has established one of Canada’s most mature data-sharing ecosystems through its Open Government and Data Management Platform initiatives. The province provides public access to more than 3,000 datasets through a centralized platform designed to improve data accessibility, reuse, and cross-sector collaboration, demonstrating how shared data infrastructure can support innovation and evidence-based decision-making.

But these efforts are advancing in isolation, within individual sectors and jurisdictions, reaching a fraction of Canadians. Canada is still behind leading G7 and G20 countries in its progress on executing and integrating DPI. Out of the 44 countries included in the OECD Digital Outlook Government 2026 report, Canada ranks 23rd in “Proactiveness”, 30th in “Data-driven Public sector” and 36th in “Government as a Platform.”9

Privacy requirements, jurisdictional autonomy, governance complexity, procurement models, funding mechanisms, and inconsistent standards can all make sharing harder than building independently. Addressing these barriers is a prerequisite for scaling common components nationally.

The moment is now

Canada has the foundations to build a more coordinated DPI ecosystem—national-scale infrastructure will be built one reusable decision at a time.

To move from individual initiatives to national-scale infrastructure, we recommend:

  • Starting now. Reuse what already exists—like BC’s Services Card and Wallet—or build the next thing as a shared thing.
  • Asking questions. How do we find common tech enablers? How are they resourced and maintained?
  • Aligning sourcing and facilitating discoverability. Consider coordination with a body like The Institute for Citizen-Centred Services.
  • Aligning incentives and governance. Set the governance, privacy and interoperability guardrails up front.

Enabling AI

Canada has just set one of the most ambitious digital agendas in its history: Canada’s National Artificial Intelligence Strategy: AI for All aims to lift business AI adoption to 60% by 2034 and unlock a 3% increase in GDP, largely from productivity gains. But that upside rests on trusted data and public trust.

As shown by the success of India's Aadhaar platform, the foundation on which population-scale AI-enabled services now run, shared digital identity, real-time payments, and secure data exchange will be the connective tissue that lets AI operate on verified data. The DPI Canada builds now will be essential to the next twenty years of AI development.

How can Deloitte help?

Deloitte is well positioned to partner across the full DPI journey. Whether you’re already using DPI or just beginning, we offer support from strategy and policy through to pilots, large-scale implementation, and national scale. As a trusted systems integrator, we deliver complex, population-scale platforms across jurisdictions and technologies, while bringing deep expertise in ecosystem governance, sustainable commercial models, and lessons from proven global DPI programs.

We also help clients harness AI and modular, open approaches to enable new service models and model the economic business case for the policies and programs they support.  

  1. OpenGov Asia. “Aadhaar: A Global Benchmark in Digital Identity and Governance”, October 26, 2024.
  2. NASSCOM and Arthur D. Little. “Digital Public Infrastructure of India: Accelerating India’s Digital Inclusion,” February 2024.
  3. Government of Brazil, Governo Digital. “Conecta GOV.BR: National Data Infrastructure – Interoperability,” June 30, 2026
  4. Observer Research Foundation. “Digital Public Infrastructure and The Future of Digital Payments: Lessons from Pix and UPI”, January 3, 2026.
  5. MitID. “MitID Statistics”, January 2026.
  6. Copenhagen Economics. “The Value & Benefits of Future-Proof Digital Infrastructure for Denmark”, January 2025.
  7. Danish Business Authority. “MitID saves Danish firms half a billion annually.” The Copenhagen Post, November 8, 2024.
  8. Government of Canada, “The Government of Canada, through the Canadian Digital Service, joins the Digital Public Goods Alliance”, June 29, 2026.
  9. Government of Canada. “Canada’s digital efforts in the global context”, March 29, 2022.  

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