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Consumer

In a rapidly evolving market, our Deloitte Global Consumer Industry group uses our proprietary data to help you get closer to consumers. By connecting Deloitte-owned research, insights, and innovations to your key business challenges, we can create leading strategies for the near future—and beyond—across the consumer industry. We can deliver solutions to help your business thrive.

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Navigate today’s Consumer landscape with confidence

Deloitte Consumer leaders work with global brands to help create leading strategies for the future in the Automotive; Consumer Products; Retail; and Transportation, Hospitality & Services sectors. Our mission is to use our proprietary data and judgement to help you get closer to your consumers.

Driven by advancements in technology and data analytics, the way we consume has changed significantly. And the future calls for businesses to balance consumer demand with sustainability and social responsibility. Working with a wide range of consumer industries, we can help your organization make the strategic decisions to keep up with these evolving trends.

This shift in demand and behavior offers great opportunities. By connecting research and data-driven insights to your business challenges, we can help you unlock potential, respond to industry priorities, and guide you toward success.

Our thinking

Reshaping expertise using Gen AI

In the evolving landscape of artificial intelligence, it's easy to assume that AI only affects repetitive, mundane work. After all, you can’t automate expertise. Or can you?
Perspective
8 minute read

Electrified

The navigator for fleet electrification.
Product

Future of hospitality

In this report, we look at four broad areas in which travel and hospitality organizations are particularly experiencing strain—talent shortages, technological disruptions, changing consumer expectations, and brand and reputational challenges—and we explore what top organizations are doing in these areas to build resilience.
Perspective

The growing opportunity in air cargo

The growing opportunity in air cargo: Laying a runway for collaboration across Canada’s aviation ecosystem
Perspective

Generative AI: This changes everything

With its ability to learn and generate new data, generative AI can help businesses streamline operations and improve efficiency, reducing costs and freeing up resources to focus on core business activities.
Story

Stories of Impact: Case Study

Read about how our firms are working with clients to combine Solutions with action, bringing together deep Industry knowledge with leading talent and innovative Solutions.


Explore our impact

Explore the Consumer Industry

Automotive

Discover new outlooks, research and actionable insights on the evolving automotive ecosystem, including connected supply chain data, smart mobility, sustainability, product engineering services, cloud and metaverse.  
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Retail, Wholesale & Distribution

Read more on how we can help you to identify, understand and respond to changing trends and business models in the global retail, wholesale and distribution market, through the latest research and insights.   
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Transportation, Hospitality & Services

Explore the latest trends, challenges and opportunities that are affecting the future of the industry. Learn how we can guide you to seize opportunities and overcome challenges, through our industry experience and market insights. 
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Consumer Products

We can lead you in tackling some of the biggest apparel, beverage and food manufacturing, agriculture and Consumer electronics challenges—from strategy to execution.
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Get in touch

Carine Michel

Managing Partner, Consumer
+1 514-393-5408