Human Capital

AI Workforce Evolution equips organisations to align their workforce, business and technology strategies by leveraging Deloitte’s proprietary Work Analyser, combined with our deep Workforce Strategy and Planning expertise. This service provides comprehensive, data-driven insights on how AI is reshaping jobs and tasks throughout the business, and a roadmap for transforming work and the workforce’s skills, shape, size and cost. Through a strategic workforce plan and workforce evolution roadmap that identifies opportunities for automation, augmentation and agents to deliver work, and which work requires essentially human skills and oversight, the solution supports safe, informed AI investment decision-making, work redesign activity and strategic workforce investment. Drawing on Deloitte Human Capital’s expertise, organisations are guided to proactively redesign work, workforce size, structure, skills, and cost, developing a practical, human-centred transformation roadmap to unlock AI’s full potential.

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The AI Readiness Diagnostic offers organisations a structured and advanced, AI-driven assessment to identify gaps across strategy, execution, and enablement. This tool delivers actionable insights and targeted recommendations, empowering organisations to transform through AI. Regardless of whether an organisation is just commencing its AI journey or is preparing to scale, the diagnostic accelerates decision-making, mitigates risk, and supports the achievement of sustainable impact from AI investments.

With HR Reimagined, organisations can transform their HR functions to excel in the era of AI. Deloitte collaborates with HR leaders to evaluate the impact of emerging technologies, redefine service delivery models, and prioritise investments in AI, digital, and human capabilities. By combining intelligent automation with human expertise, this service enables HR to enhance efficiency, improve employee experience, and drive measurable business results—establishing HR as a catalyst and strategic partner for enterprise-wide AI transformation.

The AI Academy supports organisations in building AI capability at scale. Utilising Deloitte’s proprietary assets and established learning methodologies, the programme delivers modular upskilling solutions tailored for Boards, Executives, Senior Leaders, AI specialists, and teams from diverse backgrounds. The interactive digital and face-to-face approach embeds essential AI skills within the business context, accelerating adoption and ensuring leadership and workforce adaptability for the future.

Deloitte’s value-focused HR AI Path to Scale solution guides organisations to prioritise HR AI experiments based on strategic alignment, value potential, readiness, and risk. By designing, building, and testing reimagined workflows that balance human work redesign with AI integration, measurable outcomes can be delivered rapidly. This approach highlights critical readiness gaps for scaling AI, empowering leaders to make informed investment decisions and drive sustainable transformation where it is most impactful.