Are you ready to meet the changing needs of your business and people?

As organisations evolve, they need flexibility to address the current needs of their employees while innovating for tomorrow—all while increasing value and optimising costs. Have you got the ability to meet the strategic imperatives that provide best-in-class services while continually optimising and innovating? Deloitte’s Business Process Enablement offering responds to your need for integrated, comprehensive HR Operate capabilities focused on the delivery, modernisation and optimisation of end-to-end HR solutions across your organisation.

Let us help:

• Produce fit-for-purpose solutions by tapping into the HR vendor ecosystem to meet your HR process operations and outsourcing needs.
• Create customised resourcing solutions to meet your needs for growing capability and creating capacity and scale.
• Evolve and optimise your operations by integrating enabling technologies that foster employee engagement and by automating for efficiencies across your HR platform.
• Provide advice and market intelligence regarding your HR outsourcing strategy.

Why Deloitte?

Experienced industry leaders: Best-in-class Human Capital Consulting practice brings a wealth of global, cross-industry experience to help you to evolve your HR capabilities and technology to support business strategy.

Strategic collaborators: Committed to your success, introducing insights to help you to achieve operational efficiency and sustain organisation performance.

Trusted advisors: Team of experienced professionals provides breadth and depth to help advance your HR technology and support transformation.

Extensive marketplace relationships: Vetted, trusted vendor relationships bring capabilities to support current needs and scale for future needs, along with specialised resources to create the necessary capacity

Get in touch:

Marty Marchetti

Leader | Human Capital Application Management Services

Robert Straub

Managing Director | Human Capital

Are you ready to extract more value from your HCM investment?

It's possible to realise substantial value from moving to the cloud - but it's not all about the technology. Staying on top of people matters, governance and system optimisation is essential for HCM cloud technology investments to live up to expectations.

We use our decades of experience and closely allied relationships with the world's leading HCM cloud providers to enable organisations to fully leverage the power of their technology and ultimately realise ongoing value from their human capital management investment.

Get in touch: 

Marty Marchetti

Leader | Human Capital Application Management Services

Are you ready to put people analytics to work?

External factors and ongoing disruption are compelling organisations to be more strategic in how they approach work, workforace and workplace issues, such as return to work; diversity, equity & inclusion; generational differences; and more.

People analytics provides insight into workforce data to help address these issues, but many organisations struggle to implement it. Our People Analytics services can help you leap over these hurdles and put people analytics to work. 

Let us help:

• Assess where you are, identify opportunity gaps and develop a strategy and roadmap to become more data driven and move the organisation forward.
• Navigate the marketplace of analytics technologies and match organisational needs to solution capabilities.
• Harness the power of your data to make better-informed decisions, accelerate and de-risk human capital initiatives and solve business challenges.
• Define and operationalise the metrics that matter.
• Understand the sentiment and needs of your workforce with employee listening services.
• Enrich your internal people analytics with market data housed in our Human Capital Data Lake spanning labour, skills and compensation.
• Use our market research to translate insights into informed active listening.

Why Deloitte?

Research-based perspective: Our flagship High-Impact People Analytics study and resulting maturity model offer a comprehensive lens through which to explore capability strengths and deficiencies, understand which practices can influence progress and identify common challenges organisations face.

Comprehensive capabilities: Broad range of services to guide your analytics journey from strategy to design, implementation and beyond.

Experienced industry leaders: Best-in-class Human Capital Consulting practice brings global, cross-industry experience across all people domains as well as functional, technical and data science capabilities.

Meet you where you are: Assistance to advance to where you want and need to be, whether mature in people analytics capabilities or beginning your journey.

Extensive marketplace relationships: Partnerships and alliances with most of the large analytics technology vendors.

Get in touch:

Marc Solow

Leader | Human Capital Analytics and Insights Solutions

Are  you ready to recognise what’s relevant to you? Uncover the real story? Make informed decisions?

To harness the full force of what their people can do, organisations must continuously sense, analyse and act on challenges arising at the shifting intersection of work, the workforce and the workplace. This requires the ability to plan for multiple scenarios, quickly pivot and set new directions. Deloitte’s Insights2Action™ platform can help to reduce uncertainty and improve decision quality to support the outcomes critical for your business, your people and the wider communities where you live and work. Enabling you to sense trends to cut through the noise and focus on what matters, analyse what is relevant to your organisation by surfacing the real questions and act, making high-quality, informed decisions to guide your people and organisation forward. Discover how Insights2Action™ can serve your organisation.

Dig deeper: Insights2Action™

Get in touch:

David Mallon

Leader and Chief Analyst | Insights2Action™

The future of business is dependent on an engaged workforce that can quickly embrace new norms, align themselves to strategic direction, and seamlessly navigate rapidly changing digital landscapes.

What is Deloitte’s solution to this challenge?

Communic8 is a digital platform that empowers organisations with a better way to connect and measure employee engagement, more effectively move people through business change, and simplify the workforce experience so people can thrive everyday.

With the ability to design content and engage via multiple mediums, measure engagement analytics, and offer a mobile app experience, Communic8 becomes an experience platform to create a more effective way to keep people engaged, connected and your organisation’s digital landscape simple.

What are some of the solution’s key elements?

• Digital Adoption & Business Transformation: Deliver pre-packaged assets that provide clients with a measurable, accelerated and experience-centric change program. With packages aligned to most major enterprise technologies, we are uniquely positioned to extend our support to small to mid-size markets and help our clients rapidly adapt to new ways of working.
• Workforce Communications & Engagement Surveys: Help clients connect people to organisational strategy through business/leadership communications. Encourage them to gather constant insights through engagement/pulse surveys, and use engagement analytics to measure, benchmark and constantly refine workforce engagement strategies.
• A Workforce Experience Platform & Mobile App: Establish integrations to core business applications such as your HRIS system, display frequently accessed information for ease of reference, and consolidate business notifications and alerts to better manage information.

C-suites are currently preoccupied with the challenge of efficiently delivering today’s work while designing the new work of tomorrow. To take the lead, organisations need to translate business strategies into a workforce plan taking into account the ‘who’ (talent alternatives), ‘what’ (automation potential), and ‘where’ (non-physical proximity) of the workforce.

What is Deloitte’s solution to this challenge?

• Future of Talent Optimisation (FOTO) is an engagement catalyst that uses a proprietary algorithm to analyse an organisation’s HRIS data, illustrating future scenarios on alternative “work”, “workforce”, and “workplace” opportunities.
• FOTO offers automated, repeatable and scalable delivery through an online app for global users. The outputs from FOTO illuminate future add-on engagements in the to assist organisations in realising opportunities presented by the future of work.

What are some of the solution’s key elements?

Future of Talent Optimisation takes an analytical approach to understanding the impact of future of work.

• Designed to be used in the ‘Imagine’ phase of a project to empower organisations with ‘the art of the possible’, FOTO analyses an organisation’s current work architecture to predict the likelihood of automation, non-traditional workforce use, and workplace proximity alternatives.
• This data is then used to develop future scenarios that identify a range of opportunities for the organisation to strategically augment their future workforce.

Data analytics has become integral to human capital operations, but many organisations still struggle to apply this powerful tool effectively or even at all.

Traditional approaches continue to fall short:

Organisations often…

• use many different (expensive) systems and are unable to integrate these to understand the bigger picture
• follow approaches and models that take years to materialise and hit the bottom line
• are unable to move the needle on their business issues despite various investments
• can’t hire a large diverse team of skillsets or don’t have the ability to pool the right skillsets as needed.

What is Deloitte’s solution to this challenge?

The People Analytics Suite combines platform, practices, and people to uncover real-time insights so business leaders can know, not guess when it comes to workforce decisions.

What are some of the solution’s key elements?

The platform aggregates internal and external workforce data (talent, payroll, survey data, etc.) into a pre-built KPI dashboards across the entire breadth of Human Capital issues:

• Future of Work and Planning
• Diversity and Inclusion
• Leadership and Succession
• Retention, Engagement and Learning
• Safety and Return to Work
• Talent Acquisition, Staffing, and Mobility
• Performance and Rewards.

This data is combined with ready to use analytics models and proven operationalisation methods and supplemented with access to industry experts and People Analytics data scientist that interpret and contextualise the findings to generate actionable insights.

Organisations are struggling with unprecedented disruption and complex global business issues. It is critical to assess, align, and lead your workforce through this turbulence. High-impact leaders must listen, invest, and reinvent to shape your organisation’s future.

Organisations lack a defined view of where the workforce is currently against change, what actions should be prioritised to move forward and visibility of progress to see if the actions are working.

What is Deloitte’s solution to this challenge?

Workforce Assessments Suite enables organisations to better understand the employee perspective during strategic transformational change. It allows the workforce to feel part of the journey, whilst at the same time providing critical data and insight to aid in meaningful decision-making.

What are some of the solution’s key elements?

Workforce Assessment brings multiple surveys and Human Capital IP together:

• CulturePathTM: CulturePathTM is a cloud-based diagnostic tool. It provides a measurement for culture across an organisation providing a data driven baseline and insight into aspects of culture that currently help or hinder the business strategy
• Engage PathTM: The EngagePathTM solution combines powerful analytics with strategic insights to assess and transform engagement at the organisational and local level. EngagePathTM is built for today’s dynamic business environment with an innovative, analytics-driven approach to assess, improve, and monitor engagement.
• Digital DNA: Digital DNA helps you achieve your digital ambitions; determine current digital DNA maturity, develop a DNA blueprint for becoming a digitally-capable enterprise and activate minimum viable changes that produce just the right amount of change.
• Future of Work: Future of Work is an assessment that can accelerate and/or elevate FOW transformation projects. After the diagnostic is deployed, an interactive and customisable data results dashboard is available to engagement teams and clients.

The future of work is changing. Instead of a total rewards program that focuses solely on a paycheck, a retirement plan, and insurance, today’s workers are looking for total relationships: workforce experiences that prioritises the worker’s physical condition, emotional resilience, social connections and financial health and well-being.

What is Deloitte’s solution to this challenge?

Rewards Optimisation is a survey-based rewards and compensation tool that helps enable employers to create a total rewards program that attracts, retains, and engages great talent.

What are some of the solution’s key elements?

• Creating the experience workers crave: Rewards Optimisation can help C-Suite leadership deliver a workforce experience, differentiated based on what workers value and need to meet their objectives and aspirations.
• Capabilities and tools for customisable insight: Rewards Optimisation offers unique insight into workforce experience, needs and preference- All surveys are completely customisable to any workforce and can include questions beyond a total rewards program.
• Turning insights into action: Rewards Optimisation produces valuable insights that can be translated into action, including prescriptive analytics that measure program effectiveness and employer investment.
• Providing a holistic strategy for workers: Understanding what workers want is one part of the equation; the other part of a winning total rewards strategy is to make sure people understand what they are receiving.

What is the Application Maintenance & Support solution?

Deloitte’s Managed Services and Application Maintenance & Support is a subscription-based service that provides tailored IT and Systems support for your payroll & HCM assets. From fully outsourced cloud based SaaS to a simple break-fix - the Deloitte support team can ensure you are getting the most out of your HCM assets such as; SAP Payroll & SuccessFactors, PeopleSoft Payroll & HCM, Oracle eBusiness Payroll & HCM, Kronos & Workday solutions.

Now is the time for you to unlock business value by transitioning to Cloud. As reliance on Cloud continues to expand, we support organisations to unlock business value. The most common issues to handle the impact of Cloud are not about technology; they are around organisation and people.

The spotlight is on organisational leaders to tackle strategic questions about the impact of disruptive change on their workforce. For example, over the next five years, work will be redesigned to take advantage of new technologies creating a need to confidently forecast, test and plan for the future workforce.

How do you forecast, plan and execute workforce strategies with confidence in a complex, rapidly changing environment?

What is Deloitte’s solution to this challenge?

Workforce Foresight is an advanced analytical platform that forecasts workforce supply and demand over multiple planning horizons to enable informed and integrated decision making at all levels of an organisation. By integrating data sources to generate a single source of truth, Workforce Foresight accurately forecasts workforce impacts and rapidly tests scenarios to support organisations on making an informed decision.

What are some of the solution's key elements?

Workforce Foresight provides organisations with the ability to understand the impacts of different scenarios and decisions on the workforce to identify potential possibilities through the below:

• Customisation: The model and scenarios can be customised to an organisation’s needs and challenges.
• Flexibility: An open architecture allows for integration with existing technology platforms and systems.
• Scalability: As workforce planning maturity develops, the model can grow with the organisation, with the ability for more intelligence to be built over time.
• Interactivity: Intuitive dashboards and interactive reporting allow the right insights to be derived for different audiences.