Deloitte Cloud Workforce and Operating Model Services
Transform to enable the full value of your cloud investment
Cloud is not just another technology implementation. It demands the right organizational mindset, behavior, and culture. Addressing your operating model and workforce can accelerate cloud adoption and allow you to scale its capabilities to achieve the greatest business value. Deloitte’s cloud workforce services can help you make it happen.
Achieve your possible with cloud workforce and operating model services
Cloud fundamentally changes the way work is done, who does it, and what tools and processes are necessary for success. While traditional infrastructure is physical and can take months to acquire, cloud applications, services, and products are relatively instantaneous, so everything, and everyone, must move faster.
However, many organizations approach cloud as just another technology project, They neglect to address the critical changes required to realize the benefits of cloud capabilities, achieve business objectives, and create competitive differentiation. They ultimately fail to get the full value of their cloud investment.
Building minimum viable products and continuously iterating demands the right cloud workforce and operating model and, oftentimes, a complete shift in mindset, behavior, and culture. Addressing operating model issues and talent gaps can accelerate adoption and allow you to scale cloud capabilities to achieve the following:
Accelerated ROI: Achieve and scale cloud milestones more rapidly
Lower risk: Address cloud adoption issues before implementation
Capable workforce: Develop talent that can deliver core cloud capabilities
Increased operations effectiveness: Integrate collaboratively across IT and business
Improved financials: Make your budget process nimble and shift from capex to opex
Increased efficiency: Underpin cloud operations with automations and application program interfaces (APIs)
Technology Skills Insights report: Cloud solutions architect
A cloud workforce and operating model that works for you
Deloitte’s Cloud Workforce and Operating Model Transformation Services can help you focus on your operating and talent models in tandem. We enable you to build an organization where people can transition from current to future roles as you run more applications on the cloud. Our cloud workforce services and operating model meld technology with human capital, so we can provide an end-to-end framework for moving to cloud or successfully enabling it as a driver of business value.
Assess where your organization’s cloud capabilities stand today by conducting a cloud maturity assessment to determine current state gaps within people, process & technology. Results unveil your company’s strengths and opportunities for improvement as it continues the cloud adoption journey.
Take the crucial first step. We will assess your current state to further shape & define the desired target state and produce a prioritized roadmap to kickstart your journey. We will design a cloud operating model tailored to quickly deliver cloud products for your organization using agile methods.
Chart your path to enabling cloud adoption. We will help identify actions to lay the groundwork needed to implement tools, manage cloud migration, and create lean processes. We can develop a plan outlining a shift from current state operations to implementing the best-in-class cloud delivery model.
Determine the capabilities you need to achieve your desired future cloud workforce. We can assess your current workforce skill maturity, identify skill gaps & map skills to future roles. Our solution prepares your workforce for cloud by re-tooling, re-skilling roles & identify future talent gaps.
Thrive as a Future of Work employer by developing your cloud-enabled workforce through our workforce planning, talent acquisition, culture, ecosystem relationship & leadership solutions. Our solution forecasts your future cloud enabled workforce minimizing talent gaps while retaining top talent.
Learn how to effectively structure a cloud workforce. Bringing the operating model to life, we will collaborate to define the ecosystem of roles & teams. We strategically construct your organizational design with a cloud business office, product teams & other key IT roles to enable cloud benefits.
The Deloitte difference
Our proprietary tools and capabilities, such as our cloud workforce analytics, are available to help you assess and define your cloud and workforce strategy.
As organizations move to cloud, we help them understand how being cloud-enabled allows them to be truly digital by adopting not just cloud, but agile, DevOps, analytics, machine learning, and a host of other capabilities. But we don’t simply tell them what they need to do; we help them get there by integrating workforce, technology and process to truly transform the way they operate.
- Deloitte has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Custom Software Development Services, Worldwide, positioned highest for its Ability to Execute and furthest in its Completeness of Vision.1
- Deloitte has been recognized as a Leader in 2024 Gartner® Magic Quadrant™ for Public Cloud IT Transformation Services with the furthest Completeness of Vision.2
- Deloitte has been recognized as a Leader in the IDC MarketScape: Worldwide Software Engineering Services 2023 Vendor Assessment.3
- Deloitte named a global leader in Communications and Change Management Consulting based on breadth and depth of capabilities, ALM Intelligence.4
- Deloitte named a global leader in Workforce Management Consulting based on breadth and depth of capabilities, ALM Intelligence.5
- Deloitte named the undisputed global leader in IT Operations Consulting based on breadth and depth of capabilities, ALM Intelligence.6
Achieve your possible with Deloitte’s Cloud Workforce and Operating Model Services
How one company upskilled employees for the cloud
Find out how Deloitte helped a global financial institution create a framework for upskilling talent.
Endnotes
1 Gartner, Magic Quadrant for Custom Software Development Services, Worldwide by Jaideep Thyagarajan, Katie Gove, Ryan McKinney, Shubham Rathore, Gunjan Gupta, Published 1 December 2025 - ID G00827209
3 Source: IDC, 2023.
4 ALM Intelligence, Communications and Change Management Consulting 2018.
5ALM Intelligence, Workforce Management Consulting 2019.
6 ALM Intelligence, IT Strategy Consulting 2018
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