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Physician, Clinician, and Scientist Community

Bringing a targeted approach to health care consulting

Leaders in the life sciences and health care industries are striving to enhance patient care, drive business transformation, and gain a competitive edge while navigating a complex landscape of commercial, product, and operational challenges. Whether you are striving to deliver value-based care, payment reform, and continuous innovation, or addressing the shift towards health equity and patient-centricity, Deloitte brings together valuable consulting, clinical, and scientific perspectives to help you develop the right capabilities to meet the demands of your dynamic industry.

Addressing industry challenges through strategic collaboration

Our team, comprising physicians, clinicians, and scientists (PCS), leverages their firsthand experience to address the rapidly evolving challenges in health care and life sciences. This approach, known as Deloitte IndustryAdvantageTM, is specifically designed to help organizations navigate their most critical issues.

With IndustryAdvantage, you gain access to the full breadth of thinking, experience, and technology from across Deloitte, our people, and our ecosystem. Because of our deep knowledge of the life sciences and health care industries, we’re able to apply a targeted approach to help you differentiate your organization from the rest of your industry, and deliver enhanced quality of care, competitive advantage, and growth.

Learn more about Deloitte’s PCS community

Get to know some of our team

Dr. Jennifer Harsh

Dr. Jennifer Harsh is a behavioral health specialist and clinician leader in Deloitte’s commercial healthcare strategy practice. Prior to joining the firm, Jennifer spent many years in academic medicine where she designed, implemented, and evaluated integrated in-person and digital behavioral health initiatives in primary care, specialty care, and inpatient settings, attending to clinical, operational, and financial barriers and facilitators to promote the effectiveness and sustainability of whole person care. She has additionally served as a healthcare provider (medical family therapist), educator (teaching physicians and psychosocial providers), and researcher (focused on provider burnout and the use of technology in integrated healthcare settings). At Deloitte, she serves clients in many ways, including assessing and making recommendations to enhance quality of care, developing mental health market entry strategies, and developing programs to support the wellbeing of both consumers and employees. She also spends her time developing behavioral health thought leadership and presenting on Deloitte’s Future of Behavioral Health perspective at national and international conferences. How does your clinical experience translate to the work you do at Deloitte? As a behavioral health provider and builder of multidisciplinary teams, focusing on creating and sustaining strong, healthy relationships has been a large part of my academic medicine career. At Deloitte, creating strong relationships with colleagues and clients and providing the space for my teams to build healthy connections is similarly instrumental for success and wellbeing at work. The humans doing the work are the most important part, and that has not changed as my career and place of work has evolved.

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Dr. Russell Bailey

Dr. Bailey is a physician and specialist in Deloitte’s Health Care Strategy practice. Russell brings over 20 years of experience working and leading within the health care industry. Russell helps clients develop and implement strategic and operational transformations with a focus on care model and clinical care delivery innovation as well as the enabling technologies such as Cloud, AI, remote patient monitoring, and virtual health. As a physician, Russell often bridges the clinical, operational, and financial perspectives to drive strategic growth and transformational change. His clients span the life sciences and health care continuum and include academic medical centers, national and regional health systems, integrated delivery systems, health plans, life sciences companies, and several federal, state, and local agencies. Russell is a board-certified neurologist, having practiced in both academic and regional health systems. In addition to clinical practice and research, he served in a series of medical directorships and leadership positions with responsibility over strategic planning, capital budgeting, clinical and operational oversight, and quality improvement. As a clinical researcher, Russell is a published author in peer-reviewed medical journals and has been the principal investigator on several clinical trials. How does your clinical experience translate to the work you do at Deloitte? While I began my career in private practice, I soon transitioned into academic medicine to pursue my interest in clinical practice as well as clinical research and education. Throughout my clinical career, I had the privilege of serving as a physician leader in a number of capacities. Through these opportunities, I came to realize my passion for the transformation occurring in health care. At Deloitte Consulting, I work with executives from across the Life Sciences and Health Care industry who are leading this transformational change. As a clinician, I bring a perspective informed by a blend of clinical and business insights as I help our clients usher in the future of health.

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Dr. Felix Matthews

Dr. Felix Matthews is a managing director in the Academic Health/Research Leaders practice and has been with Deloitte for more than 12 years. Prior to joining the firm, he trained in trauma surgery and accident medicine and led research focused on clinical technology innovation, image-guided technology, and device innovation at major academic centers in the United States and abroad. He is experienced in corporate strategy, care model innovation, physician engagement strategies, clinical affiliation strategy, value-based payments, operating model design, and digital health strategy, among others. At Deloitte, Felix advises his clients on strategies to succeed in an increasingly competitive market, including deployment of new clinical care models and digital health technologies. His clients are academic health systems, national health plans, and life sciences companies. How does your clinical experience translate to the work you do at Deloitte? I started my career as an academic clinician and principal investigator leading several industry-sponsored innovation studies. The disconnect between health care business management and clinical care delivery became blatantly obvious to me at that time. After careful deliberation, I decided to pursue an MBA at Harvard Business School and subsequently transition into health care consulting. I now bring my experience as a clinician, researcher, and entrepreneur to the table when advising health care and life sciences clients. Having been there, done that gives me a differentiated perspective that my clients value.

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Ashleigh Goff, RN

Ashleigh is a Registered Nurse and Manager in Deloitte's Commercial Health Care practice, working within the AI & Engineering offering. Ashleigh brings over a decade of experience working across the health care industry in hospital, research, health plan, and tech start-up settings. At Deloitte, Ashleigh helps clients with strategic initiatives to transform clinical operations and improve patient and member experiences through forward-thinking technology solutions. She is passionate about delivering solutions that have demonstrated value to both businesses and consumers through improved navigation of care across the longitudinal patient / member lifecycle. Ashleigh has a keen interest in population health management, focusing on strategies that enhance care coordination and optimize health outcomes for diverse populations while reducing medical costs. As a nurse and former product manager, Ashleigh often serves as an integrator between clinical, business, and technology teams. Her clients include payers, providers, integrated delivery systems, and academic medical centers. How does your clinical experience translate to the work you do at Deloitte? I was drawn to the Health Care practice at Deloitte largely because of Deloitte’s vision for the Future of Health. In my consulting work, I have the unique opportunity to fuse my past experiences as a clinician, researcher, and product manager to tackle key issues facing the health care industry. As a nurse, I learned the importance of holistic patient care and have witnessed the complexities of navigating the health care system firsthand. As a consultant, I aim to bring technology solutions that enable the delivery of holistic care and ease the burden of navigation. Throughout my career, the importance of cross-functional collaboration has been a consistent theme. At Deloitte, I strive to assemble interdisciplinary teams and bridge the gaps between various industry stakeholders, moving us closer to realizing the Future of Health.

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Vipul Bhatt, Pharm D

Vipul Bhatt is a Pharm D and specialist in Deloitte’s Life Sciences and Health Care practice. He brings over 20 years of experience in the health care industry from academic and community health systems, as well as his leadership and career experience from 8 years in the Marine Corps. As a health system executive, Vipul was responsible for ancillary areas such as radiology, laboratory services, as well as pharmacy. He also supported the development of growth strategies and strategic initiatives to improve patient care and drive ambulatory services. From his time as a pharmacist, his diverse client base exposed him to the many challenges and nuances that today’s patients still navigate within health care. Vipul brings those industry experiences as he supports clients across all areas of the health care ecosystem including health systems, life sciences, health plans, regulatory agencies, distributors and others in between to drive a positive impact on patient care. Vipul is also engaged in the broader pharmacy community, developing pharmacy thought leadership and presenting at various health care associations, conferences, and boards of pharmacy. How does your clinical experience translate to the work you do at Deloitte? Today’s health care environment is multifaced and challenging so caring for patients has become increasingly more complex. As a pharmacist and health care executive, Vipul understands the various dynamics and intersection of health care and pharma, which he utilizes in his daily work. Vipul’s experience helps bring the perspective of the patient and provider to drive novel solutions across the health care ecosystem.

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Get in touch

Look to Deloitte’s physician, clinician, and scientist community to bring a unique combination of medical, scientific, and business experience to clients by offering a diverse team of highly experienced life sciences and health care professionals to solve complex problems and ensure client success. By working together, we can meet today’s urgent needs and shape the future of health care and life sciences.