Tushar is a Manager in the Deloitte UK Global Business Services (GBS) practice, bringing over a decade of experience in large-scale transformation programmes. His expertise spans GBS, BPO, and digital transformation, where he has been instrumental in helping clients establish and optimise their operations.
Tushar's deep understanding of GBS and BPO industry has enabled him to assist numerous Fortune 500 companies globally. His contributions encompass defining GBS vision, designing operating models, managing RFP processes, overseeing carve-outs and sell-offs, establishing shared services, driving process improvements, implementing digital initiatives (including RPA, AI, and chatbots), and managing change.
Before joining Deloitte UK, Tushar has also held key roles in leading strategy consulting and technology firms, delivering transformation projects for clients.