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Data-powered public services

Delivering smarter outcomes for citizens

What’s our data strategy? And is it helping us to deliver the highest possible standard of citizen services? Right now, those are two of the most important questions you can ask yourself.

We’re here to help you answer both as positively – and pragmatically – as possible

.Data is one of your most valuable assets and a key enabler for better citizen services. Used properly it can drive better outcomes, create efficiencies and help you tackle complex issues like fraud.
To realise that potential, you’ll need to create a data-driven culture and change the way you collect, leverage and share data.

Our speakers explore how you can make that happen in their short videos below. See what they’ve got to say, and please don’t hesitate to get in touch with them if you’d like to hear more.

The five rules to create a data-centric culture

Eric Applewhite, Director

Want to chat to Eric? Just drop him a line.

How can you make better use of your data? It’s a question that gets myriad answers, but the one constant is the need to develop a data culture – or ‘data literacy’ – within your organisation. One that focuses on a performance and insight. Eric sets out and discusses the five rules that can make it possible, while explaining the beneficial outcomes of ‘coaching’ performance and insight culture.

The 3 principles for using data to detect and address fraud risk and error

Melissa Franzetti, Assistant Director

Want to chat to Melissa? Just drop her a line.

The way fraud is tackled often relies on ageing solutions that are unfit for purpose because they lack data insight. That’s why data collection is central to effective, modern anti-fraud and error strategies. By analysing that data, you can create a solution capable of responding to ever-changing threats. Melissa explains that an effective solution must be both multifaced and agile. It must be capable of proactively predicting, preventing, and detecting fraud and error.

The 6 principles of data sharing

Rajeev Pai, Director and Raghu Bhaskar, Manager

Want to chat to Rajeev and Raghu? Just drop them a line.

You can now share data in a compliant way, protecting the privacy of customers and safeguarding the data confidentiality. This is ‘an opportunity not to missed’. One that could change the future of your organisation. That’s the key takeaway from Rajeev’s brief but insightful interview. Historically, stakeholder resistance, immature technologies and unwieldy regulations have stopped us from realising the value of data sharing. But Raghu explains how recent advancements in privacy-enhancing techniques and data sharing frameworks have changed the game. And how the destinies of organisations not only depend on how well they harness data, but also how effectively they share it.

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