Why Deloitte and Appian for UK Policing?

Deloitte and Appian are working in partnership to deliver next-generation, AI-powered Records Management capabilities purpose-built for UK policing. This builds on an expanded alliance focused on helping police forces modernise core operations and transition away from fragmented legacy RMS platforms to integrated, data-driven systems. 

Our approach centres on a unified platform that connects records management, custody, intelligence, investigations and case management within a single environment. Rather than deploying siloed solutions, this enables forces to adopt a flexible, future-proof RMS capability bringing together workflows, data and AI to support modern policing operations. 

The Deloitte next-generation RMS is designed to address core challenges across UK policing, including system fragmentation, limited interoperability, and reliance on manual processes. By embedding AI and automation into operational workflows, it reduces administrative burden, improves data quality, and accelerates investigations enabling faster, more effective outcomes for officers and the public.

Built on the Appian platform and underpinned by Deloitte’s deep UK policing expertise, the solution provides a scalable, adaptable foundation that evolves alongside policing needs. It supports the shift toward more integrated, regional policing while maintaining the security, resilience and flexibility required for mission-critical operations.

Together, Deloitte and Appian are enabling UK policing to replace legacy RMS systems with a modern, unified platform driving operational efficiency, improving intelligence-led policing, and supporting long-term transformation.