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Richard Brown

Director, Customer, Deloitte New Zealand

I am passionate about helping organisations shape and delivery technology that strengthens customer engagement across digital touch points, creating value for both customers and the organisation.

In my role at Deloitte helping lead marketing technology, I bring more than twenty years of experience spanning the strategy and delivery of digital, customer engagement capability, including web, commerce, marketing technology and everything in between. I have also successfully established multiple digital and experience design practices, delivering enterprise-scale programs of change for leading brands across both New Zealand and Australia.

As a proud Dad, I love spending time with my young family, from biking around Auckland to mountain biking through the beautiful Redwood Forest in Rotorua, exploring new places and capturing moments along the way. I also have a great love of photography, especially when combined with travel.