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Global capability centres

Global Capability Centers (GCCs) have transitioned from being cost drivers to strategic business enablers and value creators. At Deloitte, we have tailored our services portfolio to bring innovation, deliver value and lead the evolution of GCCs from resource centers to Centers of Excellence (CoEs).

About GCC

Deloitte offers service portfolio to bring innovation, deliver value, and lead the evolution of GCCs from resource centers to Centers of Excellence (CoEs).

Our latest publications

The outsourcing compass: Decoding strategies of today

India’s outsourcing journey has been defined by operational efficiency, adaptability, and resilience. However, asglobal businesses navigate technological disruption and shifting economic dynamics, expectations from serviceproviders are evolving rapidly.
Research

Emerging technology hubs of India

This report aims to serve as a reference for technology businesses (and the governments inviting them) looking to set up or expand operations in these emerging cities take informed decisions, and thereby gain a competitive edge in the market while also contributing to the growth story of India.
Research

Spotlight on Germany’s evolving ER&D operating model strategy: Tapping into India advantage

This report explores the changing ER&D landscape in Europe and delves deeper into the German market as a forerunner for understanding how the broader European markets are shaping up.
Research

Global Engineering R&D Pulse Survey 2022

The NASSCOM-Deloitte Global ER&D Pulse Survey 2022 attempts to put a finger on the pulse of the latest thinking and sentiment amongst the R&D leaders worldwide. The study yielded a number of key findings and trends that help predict how the function will transform in the coming years
Research

GCC value proposition

While India has provided a perfect and sustainable launchpad for the Global Capability Centres (GCCs) that leverage quality talent and capabilities in the country, GCCs have also contributed significantly in return. 
Perspective
5 minute read

Engineering innovation

At present, India hosts GCCs of approximately 1,300 global organisations, largely driven and sustained by the country’s success as a global engine room enabled by the presence of a large talent pool. 
Perspective
5 minute read

Latest trends driving transformation in the GCC Sector

India is home to a sweeping 50 percent share of global GCCs. It has been a witness to the paradigm shift in the evolution of GCCs, from back-end centres to global multi-functional and strategic capability partners. 
Perspective
5 minute read

Diversifying GCCs in India

As GCCs continue to evolve from “cost arbitrage centre” to “trusted business partner” (a global skills hub that generates revenue and is a centre for innovation and transformation), diversity and inclusion may be the secret sauce in the recipe for success.
Perspective
5 minute read

Global Capability Centers (GCC) & Start-ups

While India has provided a perfect and sustainable launchpad for the Global Capability Centres (GCCs) that leverage quality talent and capabilities in the country, GCCs have also contributed significantly in return. 
Perspective
5 minute read

Diversifying GCCs in India

While India has provided a perfect and sustainable launchpad for the Global Capability Centres (GCCs) that leverage quality talent and capabilities in the country, GCCs have also contributed significantly in return. 
Perspective
5 minute read

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Rohan Lobo

Rohan Lobo

Partner and GCC Industry leader, Deloitte South Asia

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