India strengthens its position as the global epicentre for GCCs
Suggestions for a National Framework on GCCs
The Framework for a National Policy on GCCs marks a timely and strategic step towards unlocking the sector’s full potential. It presents a cohesive national vision to accelerate the growth and global positioning of India’s GCC ecosystem, offering a clear blueprint that aligns policy coherence, world-class infrastructure, talent advancement, and institutional collaboration to drive sustained value creation.
India’s Current GCC landscape
Over the past three decades, GCCs in India have evolved from cost-focused technology hubs into strategic extensions of global headquarters, integrating multiple business functions and driving innovation, R&D, and market growth. This transformation has unfolded across four distinct phases, each marking a leap in capability, role, and strategic value within the global operating model.
The National Policy on GCCs envisions positioning the sector as a key driver of India’s growth by shifting from scale-driven operations to capability-led mandates in areas such as innovation, R&D, and global decision-making. It also emphasizes expanding GCCs into Tier-2 and Tier-3 cities to unlock talent and ensure balanced growth, while leveraging the ecosystem to strengthen India’s role in global value chains and catalyse investment across allied sectors.
Overview of the Framework for National Policy for GCCs
The framework is anchored in a bold vision to position GCCs as strategic contributors to India’s economic growth, driving innovation, employment, and investment across allied sectors through AI, emerging technologies, and enhanced market access. It is built on four key pillars—developing a robust talent pipeline, creating world-class plug-and-play physical and digital infrastructure, enhancing the competitiveness of cities as growth engines, and fostering an innovation-led ecosystem.
The framework is further supported by critical success factors such Talent, Infrastructure, Locational Capability, IT & Start-up Ecosystem, Regulatory environment, Direct and Indirect Tax reforms, and Incentives.
Strategic Vision and Objectives
Growth objectives by 2030
Policy Imperatives for Navigating the GCC lifecycle in India
Each stage in the lifecycle of a GCC- Planning, Establishing, and Operating, presents distinct decision points, capabilities and enablers that influence its success and economic impact. A granular understanding of what entails in this lifecycle is critical to develop targeted interventions to strengthen the ecosystem.
Key growth drivers
From deep talent pools and cost advantages to world-class infrastructure and a thriving innovation ecosystem, these key growth drivers are shaping a future-ready, globally competitive GCC landscape.
Implementation Roadmap (2025–2030)
Conclusion
Together, these strategic priorities, policy instruments, and governance mechanisms create a cohesive roadmap for the National Policy on GCCs. By combining scale with capability-led growth, simplifying regulatory processes, and strengthening India’s position in global value chains, the framework ensures that GCCs not only expand in number but also in value contribution. Ultimately, this approach paves the way for sustainable job creation, balanced regional development, and India’s emergence as the global hub for high-value enterprise capabilities.
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