Enhancing HR Efficiency in Retail with Deloitte's specialist Workday knowledge
Introduction
In the ever-evolving landscape of retail industry, effective performance management and career transformation are paramount for organizations to stay competitive and agile. This case study delves into the collaboration between Deloitte and a US-based athletic footwear and apparel corporation, where Deloitte was engaged to accelerate the client's performance management and career transformation initiatives. The collaboration aimed to design a new global performance management and career approach, simplify existing processes, and foster a culture of consistency and feedback.
Challenge
The retailer faced challenges in performance management and career transformation, including complex processes, lack of consistency in feedback, and the need to align global and regional requirements.
The redesigned performance approach enhanced feedback, transparency, and data-driven decisions, boosting employee engagement and organizational alignment.
Solution
Deloitte conducted Art of the Possible Design Labs to define a new global performance management and career approach. They created a future state design aligned with core concepts, implemented new processes and system functionality, developed a leadership alignment strategy, and collaborated closely with training and change management teams.
Impact
The project resulted in a completely redesigned performance and career approach that could cater to all businesses and geographies. The global framework improved alignment with performance strategies, while flexibility accommodated regional requirements. Enhanced transparency led to more ongoing performance feedback and development conversations, enabling employees to better understand goals and expectations. The use of consistent performance data empowered leaders to make more data-driven decisions about their workforce.
Conclusion
Through a strategic and comprehensive approach, Deloitte leveraged its deep industry knowledge to create impactful solutions, driving significant improvements in performance management, employee engagement, and organizational alignment. The successful collaboration between Deloitte and the company highlights the importance of strategic partnerships and innovative solutions in achieving transformative outcomes in the retail sector.
