Jannine Zucker is a leader in Deloitte Consulting LLP’s Human Capital practice focused on global transformations. She leads Deloitte’s Employee Experience offering, helping her clients shift the design from programs, processes, and policies to the design of experiences that delight and engage employees. Zucker works with business leaders and human resources functions to conceptualize, design, and execute major changes that can lead to a more strategic, business-driven HR function. Zucker helps companies develop and integrate HR service delivery models across the operations and technology spectrum with a focus on optimizing the employee experience and delivery of HR services to promote improved performance companywide. Zucker is based in Miami.
A view from 2025. To meet customers’ evolving needs and prepare for whatever is around the corner, operators must bridge the gap between front- and back-office operations.
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