ISG Provider Lens™: Workday Ecosystem Services in the US, Europe, and APAC 2026

This ISG Provider Lens™ quadrant study includes the following four quadrants: Transformation Services, Deployment and Integration Services, Performance and Optimization Services, and Innovation on Workday. This research provides ISG advisers and enterprise clients information to evaluate their existing vendor relationships and potential engagements. Deloitte is recognized as a Leader in all four quadrants in the United States, Europe, and APAC. This is the second time APAC has been included in this market, and the fourth time Deloitte has been recognized as a Leader in the United States and Europe. In 2023 and 2024, prior to APAC’s inclusion, Deloitte was recognized as a Leader in all three quadrants in both the United States and Europe. In 2025, the study introduced a fourth quadrant – Innovation on Workday – in which Deloitte was also recognized as a Leader.

“We are honored to be recognized as a Leader across every Workday services category and region assessed by ISG. This recognition reflects the strength of our global collaboration with Workday, the trust our clients place in us, and the dedication of our people around the world. As AI continues to reshape the future of work, we remain focused on helping clients achieve continuous transformation and lasting business outcomes through our close collaboration with Workday and ongoing investments in innovation, agentic capabilities, and industry solutions,” says Jannine Zucker, Workday Alliance Chief Commercial Officer, Deloitte Consulting LLP.

The report highlighted how "Deloitte focuses on redesigning work, roles and operating models for AI-enabled human-machine teams. Its consultants build outcome-focused roadmaps that address workforce experience, operational efficiency, governance, and adoption before implementation. The company emphasizes aligning technology decisions to measurable business outcomes rather than treating Workday as a standalone system deployment."

“The pace of business transformation in the U.S. continues to accelerate, and organizations are looking for ways to innovate at scale while delivering tangible results. This recognition reflects Deloitte’s focus on helping clients modernize core operations, simplify complexity, and translate emerging technologies into real business outcomes. As Workday's capabilities continue to expand, Deloitte remains dedicated to helping organizations unlock greater agility, enhance workforce productivity, and create the foundation for long-term growth and competitiveness,” says JT Woodson, Workday US Lead Alliance Partner, Deloitte Consulting LLP.

“Deloitte clients across Europe are focused on turning transformation into business value. In a rapidly changing environment, they need partners who can combine industry insight, practical experience, and innovation to help them achieve results faster and with confidence. We believe this recognition reflects Deloitte's ability to do exactly that. As AI and agentic technologies continue to evolve, we're excited to help organizations move beyond experimentation and into scaled adoption, where the real opportunity lies in delivering measurable impact across the business,” says Raimond Rovers, Deloitte EMEA Alliance leader.

“Organizations across APAC are balancing growth, transformation, and increasingly complex regulatory requirements, often across multiple markets at once. We are proud that ISG has recognized Deloitte's ability to help clients navigate that complexity, bringing together business transformation, deployment excellence, and ongoing optimization to accelerate outcomes. What is especially exciting is how organizations across the region are embracing new technologies and AI with a clear focus on business value. We look forward to continuing to help Deloitte’s clients move faster, adapt with confidence, and unlock new opportunities through Workday,” says Kurt Proctor-Parker, Deloitte APAC Alliance leader.

Key Links

• Source: ISG Provider Lens™: Workday Ecosystem Services in the US, Europe, and APAC 2026, By Megha Dodke, Gaurang Pagdi, Ashwin Gaidhani, Published October 2026

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