Customer Breach Support
Protecting your customers, reputation, and brand through a data breach
Increasingly sophisticated cyberattacks can catch even well-governed organisations off guard, exposing customers to possible identity theft and fraud, and threatening the organisation's reputation, customer base, and revenue. Learn how a comprehensive, preplanned response can help protect your organisation and customers while addressing regulatory compliance.
Fast, effective support through an end-to-end service
Customer Breach Support is a Deloitte managed service that provides your organisation and its customers with fast, effective breach response capabilities. There are two core components to the service. First, a specialist prebreach program ensures all critical elements of breach response planning are in place and ready in advance of an incident. Second, in the event of a data breach we help to notify, support, and protect your end consumers and their identities, with the objective of mitigating operational, reputational, and financial risks.
Pre-breach: Reserved Response Support
A subscription to our Reserved Response Support service gives you access to the capability and capacity to mount an effective breach response. A specialised Deloitte team helps your organisation with planning and preparation, while our Operational Hub establishes infrastructure, capacity, and breach response procedures, including:
Post-breach: Live customer breach response
Upon breach response activation, Deloitte will launch preplanned, controlled support for your customers. An incident management team mobilises the Operational Hub and coordinates service elements, including:
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