These value drivers typically can be allocated to one of these four categories:
- supply protection / expansion
- spend reduction
- new revenue streams
- product improvement
Tech enabled efficiency (supply protection / expansion)
Raw and primary materials sourcing is frequently a challenge for many global manufacturing companies. As organisations strive to balance the need for efficient and stable supply chains with responsible business conduct at a local level, opportunities to develop revenue or profitability initiatives may not always be obvious. Indeed, local sourcing operations are sometimes viewed more as a liability rather than an opportunity.
The application of remote and digital technology offers new opportunities for companies to minimise the impact of their operations on the environment as well as the associated cost of operations. For instance, Vale, the Brazil-based global mining company, has introduced the use of drones to support a range of ESG-focused activities such as worker safety and site surveys. The result is a decrease in worker-related incidents, as well as more accurate site assessments, which can limit the need for further environmental disruption.
Energy sourcing and management (spend reduction)
Sourcing activities within the manufacturing sector also provide short and long-term opportunities to achieve profitability objectives through spend management and reduction. Energy management activities, including sourcing of clean and renewable energy as well as efficiency improvements, offer quick opportunities for quick ROI with parallel investment into sustainability objectives. On-site options may even be available for manufacturers with large campuses, including generation models such as solar, wind, or geo-thermal to support more cost-effective business operations.
In the realm of energy procurement, renewable energy power purchasing agreements (PPAs) can offer protection to manufacturers against commodity price volatility. PPAs allow manufacturers to pursue long-term agreements with renewable energy generators (sometimes 15-20 years) with fixed prices for supply. Consequently, manufacturers are not only able to drive down spend on energy consumption, but transition spend on energy from an overhead cost to a strategically managed direct material input.
Product to service transition (new revenue streams)
Multiple options exist for manufacturing companies to pursue new revenue streams that are aligned with both the corporate identity and a sustainability-oriented agenda. Examples of new revenue streams include the development of service support offerings such as after-sales service in maintenance and repair, as well as the transition to an Asset-as-a-Service (AaaS) model. These options allow the company to stay close to its area of expertise and minimise risks associated with entering a completely new market.
Many manufacturers are considering or already offering after-sales support services as an OEM to their customers. Not only does this service continue developing commercial relationships with existing clients, but it also extends the lifecycle of in-use products through quality maintenance and repair. Likewise, the transition to an AaaS model can generate more reliable and consistent revenue streams for manufacturers than traditional Buy-Sell models. From a sustainability perspective, this can mean a product’s lifecycle can easily be extended beyond the original owner, minimising waste and supply drain.
Reverse logistics (product improvement)
Depending upon a company’s and product’s maturity in the market, product and material defects can contribute significantly to lost revenue opportunities – either through direct product returns or diminished marketplace reputation. Whereas traditional focus is frequently on addressing product defect by replacing the defect in part or whole, organisations should pay additional attention to product use and consumer behaviour intelligence available from device inspection and repair.
Efficient product returns, inspection and remanufacture programs enabled by reverse logistics facilitate a low-cost return to market for returned components and products. Manufacturers can also consider incentivising product returns through formal collection channels through deposit schemes, including limited discounts on new or remanufactured component purchase. From a sustainability perspective, a well-managed reverse logistics process not only reduces the need to harvest and procure new raw materials for production, but can also contribute to recycling activities as part of a circular economy initiative.