Businesses are facing an ever more demanding environment. Critical decisions are often required rapidly in response to unforeseen changes in what is now a volatile, uncertain, complex and ambiguous world. At the same time, the sheer amount of internal and external data, multiplying on a daily basis, has become, paradoxically, both an opportunity and an ordeal.
The Finance team is in an ideal position to support the business in its search for sound decisions, as it traditionally owns and provides essential decision-making information. CFOs are looking to go beyond timely financial reporting of historical performance and are putting financial experts in the front line.
In today’s world, the pursuit of high value opportunities by Finance teams working side-by-side with the business provides a competitive edge.
Finance Business Partners (FBP) improve the performance of a business across the board by identifying levers to optimise current operations or pursuing high value opportunities jointly with the business.
A continuing conversation between FBP and with the business revolves around understanding and anticipating the impact of underlying drivers on business value, which is far more actionable than reiterating forecast variances on a monthly basis.
The role of FBP pairs strong communication and influencing skills with technical and analytical sophistication. Equipped with financial knowledge and a deep understanding of the business, and with insights generated through techniques and technologies such as advanced visualization, scenario modelling and predictive analytics, FBPs can enhance the business decision-making process.
Organisations can maximise the potential of their FBPs when they move up the maturity curve. Once FBPs learn to walk in the shoes of the business and become highly experienced sparring partners, they are truly indispensable to robust decision-making in challenging times.
Organisations are often absorbed with in-flight transformation and have hurdles to clear for FBP, such as technology limitations, inefficient processes or a lack of appropriate skills and behaviours. It is inadvisable, however, to wait until the perfect ecosystem is in place.
A promising way forward is a pilot or “experiment” with an FBP team at the perimeter of the organisation. Once successful for a select product line or geographic area, FBP is scaled up to other parts of the organisation. FBP can therefore act as a stabilising factor for other ongoing transformation initiatives by providing financial stewardship in the midst of organisational change, helping to drive strategy execution.
For high effectiveness at scale, FBP should eventually be enabled by centralised planning support, report generation and analytics, and through process optimisation and digitisation, so that time can be freed up for value-added activities.
We hope this article has inspired you to implement or build out Finance Business Partnering in your organisation. Here are five things leading organisations do: