While India has provided a perfect and sustainable launchpad for the Global Capability Centres (GCCs) that leverage quality talent and capabilities in the country, GCCs have also contributed significantly in return. This report adopts a comprehensive approach to gauge the value delivered by GCCs to India’s growth story and also provides a view of what’s in store from this sector in the future.
The extensive primary and secondary search-based study by NASSCOM and Deloitte looks at contribution from six key dimensions: