Banking Operations

Business Operations’ Operating Model team works with organizations to validate their transformation ambition, identify and prioritize the capabilities required for success, and design the operating model to effectively deliver on the strategy. Serving as operating model architects, we create the blueprint for how businesses can operate to deliver their strategy and develop the roadmap to help them get there. We help companies navigate and accelerate change by prioritizing focus areas that drive significant value. This often involves two important activities: communication of a new vision that translates strategy into action; and facilitation of upfront discussions to guide detailed process, organizational, and technology design.

We target key client issues across the client lifecycle such as reducing non-competitive operational costs due to large amounts of work that is getting lost in repetitive, unaligned and un-digitalized processes. Effective CLM helps mitigate Anti-Money Laundering (AML) risks by ensuring compliance with regulations, gathering and analyzing client data insights, and monitoring events that could indicate potential money laundering activities. Automation and front-to-back process alignment streamline CLM and reduce operational risk. Additionally, contract lifecycle management ensures compliance with legal and regulatory requirements, and enables efficient contract management from creation to expiration. Implementing front-to-back CLM can provide a comprehensive and effective way to manage AML risks, gain additional client data insights, and increase operational efficiency.

Contact: Andre Im Thurn

• We advise Swiss financial providers such as banks, card schemes, acquirers, issuers, corporates and merchants in all aspects of payment trends and the relevant innovative payment solutions.
• We support financial providers in the implementation of regulatory driven programs, such as instant payments.
• We elaborate, customise and implement with financial providers their composable payments concept.
• We analyse, optimize and tender retail payment solutions for large merchants.
• We elaborate studies and reports on payments for financial providers
   

The Industry Solutions offering in Switzerland enables our clients in achieving strategic and operational leadership through use of distinct technologies to drive operational and business change and to automate the core of the business. We accompany our clients in the identification, definition, design and implementation phase of their journey. The offering incorporates expertise from across the firm to leverage common approaches and best practices to scale these solutions in alignment to industry strategy, leveraging industry offerings through vendor packages and Deloitte developed assets and solutions.

With deep banking industry knowledge and technical expertise, we provide comprehensive services to financial institutions to help them unlock the full potential of their Core Banking Platform and drive sustainable growth. Our services cover a wide range of areas, including Core Banking Platform health-check analysis, evolution designs, solutions integration and implementation, process optimization and digital transformation. Through strategic planning and tailored approaches, Deloitte enable banks to achieve operational efficiency, enhance customer experiences, navigate regulatory landscapes, and embrace innovation in the ever-evolving banking sector.

Deloitte provides banks with cutting-edge digital onboarding solutions that not only harness advanced technologies, but also incorporate insights from best practices within the banking industry. Our capabilities span the entire onboarding value chain including data collection, product selection, compliance checks such as KYC, contract generation and screening capabilities, as well as add-ons such as Auto-Identification and E-Signature. By partnering with Deloitte, banks can deliver a seamless and convenient onboarding experience to their customers while also ensuring compliance with regulatory requirements. Consequently, banks will improve customer satisfaction and reduce costs by increasing efficiency. Overall, in today’s fast-paced business environment, digital onboarding is an essential capability for banks to remain competitive and to meet changing customer demands.