The 250 largest retail companies in the world generated over $6 trillion in sales in the 2023 financial year. However, the sales growth of 3.6 per cent is the lowest figure recorded in over ten years. One thing that did increase was the margins. As the Deloitte ranking shows, Coop improved its position by three places and Migros by two places. However, their growth was slowed by the increasingly strong competition from German discounters.
During the years of the coronavirus pandemic, growth in retail sales only moved in one direction – steeply upwards. This trend did not continue in 2023 (see Figure 1). The sales posted by the 250 largest retail companies in the world grew by only 3.6 per cent, the lowest rate for ten years, as the latest Global Powers of Retailing study by the audit and consulting company Deloitte shows. Total sales amounted to over $6 trillion in the financial year. Profit margins increased over the same period (2023: 3.7% versus 2022: 3.1%), thus exceeding sales growth for the first time.
The sales of the two leading Swiss retail companies Coop (+1.0%) and Migros (+2.0%) grew less strongly in the year under review than those of their international competitors. Nevertheless, both gained further ground in the global ranking (see Figure 2), with Coop climbing to 34th (+3) and Migros to 41st (+2). The Swiss luxury brand company Richemont also made it into the ranking in position 72 (+3). Avolta – which operates the Autogrill service stations and the duty free chain Dufry in Switzerland – returned to the ranking in 83rd place.
“Coop and Migros are firmly rooted in Switzerland and remain the clear market leaders. By opening new stores, optimising their sites and utilising international synergy effects, Aldi and Lidl nevertheless grew at a faster rate and further increased their market share,” says Karine Szegedi, Consumer Industry Leader at Deloitte Switzerland. The figures for the 2024 financial year show that Coop and Migros succeeded in maintaining their growth trajectory despite the strong competition.
There was little change at the top of the ranking, which is dominated by US firms (see Figure 2). With annual revenue of around $684 billion, Walmart takes the number one spot by some distance, followed by the online company Amazon. The US monopoly is broken by the German retailer Schwarz Group (fourth place), which includes Lidl, the Aldi Group (seventh place) and the Chinese online retailer JD.com (eighth place).
A number of large department stores also gained ground – including the internationally active British chain Marks & Spencer (+9.4%) and the Thai conglomerate Central Group (+4.7%), which owns Switzerland’s Globus department stores. The results in the luxury goods segment were mixed: Whereas almost all luxury brand retailers had recorded huge increases in sales in previous years, the figures normalised again in the 2023 reporting year. Growth slowed to 15.7 per cent at Hermès, 11.8 per cent at the French luxury goods conglomerate LVMH and 4.4 per cent at the Swiss luxury retailer Richemont. Although still above average in an international comparison, this nevertheless points to a decline in demand in the luxury goods market. The French luxury brand corporation Kering even posted a decline in sales of 2.7 per cent. A further slowdown in the luxury segment is expected for the 2024 financial year.
In addition to in-store shopping, online retailers are also growing strongly. As in previous years, companies like Amazon (+5.4%) and Shein (+17.0%) recorded strong sales growth. Fast-fashion brands such as Primark (+17.0%), H&M (+5.6%) and Next (+9.0%), which also focus on selling their products online in addition to their bricks-and-mortar business, enjoyed similar levels of success. The fact that short-lived clothing and cheap products from China are attracting increasing interest among customers is in direct contrast to the trend for more sustainable consumption. A look at the product categories shows that the apparel and accessories sector reported both the highest sales growth of all sectors (6 per cent) and the highest net profit margin of 9.8 per cent.
“After two strong financial years, growth in the retail sector has returned to normal around the world. During the years of the pandemic, the restrictions meant that more money was left over for food, furniture, luxury goods and other retail products. People are now focusing more on travel and going to concerts and restaurants again. Furthermore, the periods of high inflation have made consumers more cautious,” explains Karine Szegedi.
Retail companies are therefore focusing more on widening their margins: “It is becoming increasingly important for retailers to use new technologies like artificial intelligence and automation, such as to optimise inventory management and supply chains, precisely forecast demand and personalise marketing. All of these aspects help to increase profitability. Our study shows that the companies surveyed succeeded in doing this in the 2023 financial year,” adds Szegedi.
About the study
The 2025 Global Powers of Retailing study identifies the world’s 250 largest retailers on the basis of the publicly available data for the 2023 financial year (companies’ financial years ending 30 June 2024) and analyses their performance across world regions and product categories. The study also provides a global economic outlook, examines the ten fastest-growing retailers, and presents the new entrants to the Top 250.
All media news as it happens: follow @DeloitteCH on X!
Deloitte offers integrated services that include Audit & Assurance, Tax & Legal, Strategy, Risk & Transaction Advisory and Technology & Transformation. Our approach combines insight and innovation from multiple disciplines with business and industry knowledge to help our clients excel anywhere in the world. With around 2,700 employees at six locations in Basel, Berne, Geneva, Lausanne, Lugano and Zurich (headquarters), Deloitte serves companies and organisations of all legal forms and sizes in all industry sectors.
Deloitte AG is an affiliate of Deloitte North South Europe (NSE), a member firm of the global network of Deloitte Touche Tohmatsu Limited (DTTL) comprising around 460,000 employees in more than 150 countries.
Note to editors
In this media information, Deloitte refers to the affiliates of Deloitte NSE LLP, member firms of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (‘DTTL’). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see www.deloitte.com/ch/about to learn more about our global network of member firms.
Deloitte AG is a subsidiary of Deloitte LLP, the UK member firm of DTTL. Deloitte AG is an audit firm recognised and supervised by the Federal Audit Oversight Authority (FAOA) and the Swiss Financial Market Supervisory Authority (FINMA).
The information in this media information was correct at the time it was released.
Press contact(s):
Michael Wiget
External Communications Lead
Tel: +41 58 279 70 50
mwiget@deloitte.ch
Kevin Capellini
External Communications Specialist
Tel: +41 58 279 59 74
kcapellini@deloitte.ch