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Sergio Cruz

Partner | Consulting | Business Operations Lead

Sergio is a Partner and leads Deloitte’s Business Operations practice. He has over 23 years of experience in financial services with focus on banking operations and brings strong expertise in risk and regulatory driven transformations. He has worked on several large assignments both in Switzerland and abroad, covering the implementation of regulatory requirements, the definition and implementation of target operating models and the development of front-to-back processes. Examples of areas Sergio covered include IBOR reform, investor protection, FATCA / AEI and Basel requirements among others. Key clients Sergio has worked with include Swiss global and private banks as well as major UK and US banks.