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Re-architect work to unlock business value

Smarter workflows can lead to value-creating outcomes and a better future. Re-architect work with Deloitte + ServiceNow.

Together, we can create a better future

The concept of ‘work’ has radically changed. Digitisation has become the reality. Your ecosystems of customers, employees and partners are connected virtually. To thrive, they may need smart, agile and effective workflows at the core.

Many of tomorrow’s leading organisations aren’t just automating their existing workflows. They are rethinking the way people work; they are reimagining the experiences they are delivering; and they are fundamentally reinventing the relationship between smart workflows and value-creating outcomes.

As a ServiceNow Global Elite Partner with 11+ years of experience delivering ServiceNow transformation programmes for 5,500+ clients, Deloitte understands this new world of work. And with our deep industry expertise and capabilities spanning Deloitte’s Advise, Implement and Operate (AIO) offerings, we’ve integrated advisory services into our 6,000+ ServiceNow implementations and innovation-led operations. Together, we can re-architect work and help you unlock business value—creating a better future.

ServiceNow & Deloitte in action

Deloitte, together with the power of ServiceNow’s technology, can give your organisation the critical tools to absorb today’s continuous flow of disruptions. Powered by our ServiceNow Assets & Solutions Group (ASG), we deliver sector-driven solutions and offerings built on our leading IP that harnesses the latest innovative capabilities, infused with Generative AI.

Our practice has a global reach, featuring 10,500+ practitioners underpinned by 11,000+ certifications, 16 ServiceNow Certified Technical Architects (CTAs) and 13 ServiceNow Certified Master Architects (CMAs). With offices in 150+ countries and 12 global and regional delivery centres, we are able to bring the full power of our ServiceNow practice to wherever our clients conduct business. Deloitte and ServiceNow unite technology and human capabilities in a way that few can.

    Drive Value from GenAI—and Beyond

    Deloitte and ServiceNow's 2024 Workflow Automation Outlook charts the path to maximising tech investments in a transformative era. Discover five trends shaping the future of business and how to turn your Generative AI vision into long-term value.

    Optimising connected, resilient supply chains in 2024

    Join our on-demand webinar to learn about the most imminent 2024 trends for the manufacturing industry and how organisations can embed resiliency into their supply chains with the help of cutting-edge technology and generative AI.

    Our services

    Enterprise Customer Support

    Enable end-to-end enterprise customer support, connecting front office with the back office through service insights and digital workflows.

    Enterprise ESG

    Activate ESG across the platform for maximum impact on organisational compliance, trust and reputation and resiliency.

    Combine data enabled business process capture, visualisation and improvement supported by differentiated experience, automation and autonomous process execution.

    Global Business Services on Now

    Transform the cross departmental, back-office shared service delivery, through process standardisation, automation and operating efficiencies.

    Operate to Innovate

    Accelerate value realisation and protect your investment in ServiceNow through an innovative managed services offering.

    Security Operations Transformation

    Build resilience for organisations through the delivery of innovative Cyber and Security solutions and managed services.

    Tech Services Automation, Risk and Resilience

    Support business and technology service delivery through innovation automation, AI and ML and integrated compliance for legislated industries.

    Rethink and deliver a differentiated, consumer gradient employee experience in the world of hybrid workforce.

    Latest awards

    2024 Worldwide Built with ServiceNow Offering Partner of the Year

    2024 Worldwide Creator Workflow Partner of the Year

    2024 Worldwide Employee Workflow Partner of the Year

    2024 Worldwide Public Sector Industry Partner of the Year

    2024 Worldwide Healthcare Industry Partner of the Year

    2024 APAC Global Elite Partner of the Year

    2024 APAC Employee Workflow Partner of the Year

    2024 EMEA Global Elite Partner of the Year

    2024 EMEA Transformation Partner of the Year

    2023 Worldwide Built with ServiceNow Offering Partner of the Year

    2023 Worldwide Manufacturing Industry Partner of the Year

    2023 EMEA Transformation Partner of the Year

    2023 Americas Service Provider Partner of the Year

    2023 APJ Customer Workflow Partner of the Year