Organizations are saving up to 38% on eDiscovery. How could a better approach cut your costs?

The exponential growth in data volumes is making eDiscovery more complex and costly than ever. It’s also making it increasingly tough to ensure data integrity and security. Deloitte Managed Discovery, our eDiscovery Managed Services solution, enables law firms and other organizations to manage intricate legal, investigative, and regulatory matters more efficiently, securely, and cost-effectively while delivering scalability, flexibility, and transparency.

The growing burden of eDiscovery

Several factors are making eDiscovery increasingly challenging for law firms and other organizations. The main challenge is the sheer amount of data involved. Ten years ago, eDiscovery meant legal and compliance teams had to sort through gigabytes of emails and other documents. Today, those teams must dig deep into terabytes of data—a thousandfold increase. They must also contend with many more data formats, including video files, audio recordings, SMS text threads, WhatsApp and Slack chats, each new format making eDiscovery more complex, from collection and processing to analysis, review, and production.

This ever-rising flood of data is stretching internal discovery teams to the breaking point, even among large law firms and corporations. Unfortunately, scaling up these resources isn’t easy, because it’s difficult to find people, internally or externally, with the skills and experience needed for eDiscovery work. In addition, organizations often lack standard eDiscovery processes and strategies, which leads to delays, inefficiencies, added costs, and the risk of errors that can cause reputational or financial harm.

Growing data volumes are also making it harder to ensure eDiscovery data remains safe and secure as it’s duplicated and shared across various legal counsels, agencies, and other organizations. This decentralized approach makes it much more difficult to ensure eDiscovery processes remain protected, and increases the risk of data and privacy breaches or accidental disclosure of confidential material.

Many law firms and other organizations have turned to third-party eDiscovery platforms to augment their internal capabilities—only to grow frustrated by rising, unpredictable costs, overspending, and a lack of quality support. Without pricing transparency, it’s difficult for organizations to predict and manage their eDiscovery costs, while pricing inflexibility can leave organizations paying for more services than they currently need. Vendors’ inconsistent pricing models make it hard for organizations to confidently compare different eDiscovery offerings. A lack of quality support can leave organizations facing delays and other potentially serious consequences.

Deloitte Managed Discovery: A solution tailored to today’s eDiscovery challenges

Deloitte Managed Discovery is built to overcome the challenges of today’s eDiscovery. It’s a managed services partnership designed to empower law firms and other organizations as they deliver eDiscovery services related to litigation, cybersecurity, privacy, dispute resolution, investigation, or regulatory response matters.

We provide you with a solution powered by RelativityOne, along with our proprietary tools designed to address complex data and discovery issues. All of your data is stored centrally and securely in our multi-tenant environment, while you direct and manage data access. You’re in control of your eDiscovery solution, while our Managed Discovery team provides the heavy lifting of platform maintenance and technical support in the background.

Encountering tight timelines or dealing with a complex matter? We can supplement your team with the resources and capabilities. Our Managed Discovery professionals provide training and development to strengthen your eDiscovery teams, by transferring knowledge, expertise, and leading eDiscovery practices to develop their capabilities. We can also step in when you need additional expertise or need to scale up during times of peak demand. On the technology side, our dedicated teams can develop custom add-ons should you require unique functionalities beyond RelativityOne’s core offerings.

Deloitte Managed Discovery can also help you lower your eDiscovery spend. We offer highly competitive rates from the start, thanks to Deloitte’s global purchasing power. And we also provide full-service and hybrid packages with clear, flexible pricing that responds to your current eDiscovery usage and needs.

Deloitte Managed Discovery delivers meaningful benefits…

• Security and control. Deloitte stores all your eDiscovery data centrally to simplify oversight and reduce risk. At all times, you are in full control of your data.
• Scalability and flexibility. Deloitte Managed Discovery doesn’t have rigid, fixed price contracts. It flexes with your eDiscovery needs, scaling up in times of high demand and down when your data volumes shrink. You simply pay for what you use, when you need it.
• Transparent, predictable pricing. We don’t do surprises. You’ll know exactly what you’ll pay based on data usage, so you can manage costs with confidence.
• Tailored eDiscovery playbooks. As we learn how you operate, we’ll develop playbooks containing repeatable processes and strategies to help you manage new eDiscovery matters faster, more efficiently, and more confidently.
• Access to leading-edge eDiscovery and AI technologies. You’ll have access to Deloitte-developed accelerators—proprietary tools designed to extend functionality beyond RelativityOne’s core capabilities. These include Deloitte’s GenAI solution NavigAite, designed to extend document review capabilities and enable a wider range of legal, investigative, and data driven workflows. Our team works alongside you as a trusted partner, helping you navigate adoption and maximize the impact of emerging eDiscovery and AI technologies across your workflows.

…And real results

Deloitte Managed Discovery has already helped organizations achieve real, positive outcomes in eDiscovery and enterprise optimization.

• One organization reduced its annual eDiscovery technology costs by approximately 38% or $1.05 million per year within one year by moving from a transactional eDiscovery model to Deloitte Managed Discovery’s better unit rates and flexible pricing.
• Overall, Deloitte Managed Discovery users have saved from $50,000 to $1 million per year in transactional eDiscovery spending by leveraging in-house teams to take more control over their eDiscovery processes.
• Deloitte’s focus on upskilling client teams and optimizing core workflows has empowered clients to scale seamlessly as complexities and volumes increase. Our managed services partnership helped several clients manage over 50% growth in matter volume, without increasing headcount.
• By leveraging Deloitte Managed Discovery’s support model, we have saved organizations an additional $240,000 to $400,000 in annual internal operational costs.

Why choose Deloitte for your eDiscovery needs

The Deloitte Managed Discovery team is Canada’s largest and most experienced eDiscovery group, with 60 professionals across Canada backed up by a global network of more than 800 Deloitte eDiscovery and forensic specialists. With our wide range of eDiscovery skills, insights, capabilities, and innovative technology, we are uniquely positioned to help you handle the largest discovery-related matters efficiently, securely, and cost-effectively. And should your business needs grow, we provide you with a gateway to Deloitte’s global network and full suite of end-to-end services.

Is Deloitte Managed Discovery right for you?

• Do you feel that you’re overspending on eDiscovery? Do you fully understand your current eDiscovery pricing models and costs?
• Do you know where your discovery data is at all times? Are you confident that your data is safe and secure?
• How do you handle new discovery matters? Do you start fresh each time, or do you have a standard, consistent approach?
• How effectively can you handle large, complex discovery requests with your existing resources?
• What’s your future state vision for your eDiscovery team? How big a gap do you need to close to get there?
• Are you keeping on top of new developments and leading practices in eDiscovery?

If any of these questions give you pause, it’s time for a conversation.

Let’s talk about how Deloitte Managed Discovery can help you

To learn more about how Deloitte Managed Discovery can help your organization handle eDiscovery more efficiently and cost-effectively, contact one of the professionals below to book a consultation session.