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Shaunna Conway

Partner, National Retail Sector Leader

As Deloitte Canada’s Retail Sector Leader, Shaunna partners with executive teams across grocery, apparel, hard goods, and specialty retail to reimagine what’s possible—through bold strategy, connected customer and workforce experiences, and technology-enabled operations.

The retail landscape is being reshaped by shifting consumer expectations, evolving business models, and relentless economic pressures. Shaunna’s focus is helping clients thrive in this dynamic environment—by unlocking growth, enabling agility, and staying ahead of disruption.

With deep expertise in retail strategy, marketing, commerce, and customer engagement, she brings a cross-functional perspective—bridging insights across brand, supply chain, digital, workforce, and analytics. Her approach is collaborative and outcomes-focused, with a strong commitment to delivering measurable impact.