Michael Partridge

Michael is the Partner responsible for Deloitte Canada's Service Excellence practice. His focus is on transforming our clients' experiences for their customers, employees, and ecosystem partners. We achieve this by enhancing the human experience for these stakeholders through the innovative application of technology, combined with our deep industry, functional, and alliance expertise.

Michael is an experienced executive with over 25 years in global B2B environments, specializing in complex systems transformation. He has a proven track record in leveraging CRM, data and integration technologies to enhance productivity and streamline customer processes. He is passionate about reimagining systems and processes for sustainable growth and innovation. He has successfully delivered numerous technology implementation projects, including in financial services, telecommunications, public sector, healthcare and life sciences.