Jon Haywood leads Deloitte’s Financial Crime practice nationally, helping clients address their needs in anti-money laundering, fraud management, insider risk and investigation. He has over 25 years of experience in the financial services industry and has led fraud management (including Insider Risks), payments, and operational transformation projects. Before joining Deloitte, Jon was Vice President of Fraud Management at a major Canadian financial institution, where he led the end-to-end fraud management function delivering industry leading performance. He also has over 10 years of leadership experience in customer experience delivery, operational optimization, and regulatory compliance within the external operations of a U.S. financial institution. His expertise includes leveraging data analytics to solve problems and drive large-scale business improvements, achieving superior risk management outcomes through holistic strategy and operations management.