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Credit union mergers are surging in Canada. Is your organization prepared to lead?

How Deloitte’s tailored credit union M&A approach enables confident mergers for institutions of any size

Key takeaways

  • Strategic mergers are driving growth and resilience among Canadian credit unions.
  • Consolidation can enhance member value, improve efficiency, and strengthen local impact without sacrificing culture or autonomy.
  • Deloitte’s Member Merger Accelerator offers a proven, data-driven approach to due diligence, business casing, and integration.

Mergers are one strategic lever credit unions can pull to pool investments, share risk, and sustain growth.

And we’re seeing more and more of them pull this lever.

Provincial credit unions ConnectFirst and Servus merged to create an entity with $30 billion in total assets.1 Community credit union First Credit Union is in the process of merging with the larger Vancity.2 These are two of the dozens of mergers and preliminary merger discussions happening across the country, across different sizes and types of credit unions.

As more credit unions merge, the total number of credit unions decreases. Yet from 2014 to 2023, total assets have doubled.3 This indicates concurrent trends in system growth and consolidation—mergers are being driven by strategy, not distress.

Recently, regulators have taken an explicitly encouraging posture toward consolidation.4 They recognize that mergers enhance resiliency, profitability, and competitiveness by:

  • Diversifying members, loan books, deposits, and fee revenue;
  • Sharing the increasing costs of technology and compliance;
  • Enhancing effectiveness of investments in marketing, and member services to attract new members;
  • Avoiding duplicative and redundant costs; and, ultimately;
  • Improving the long-term sustainability of credit union.

We’ll cover compelling reasons to consider consolidation as one way to achieve your strategy, and Deloitte’s proven process to drive successful credit union mergers.

The case to consolidate

The short case for credit union consolidation? Defending your organization from competition and cost pressures.

But consolidation can also kickstart growth.

In Canada, the total assets of the credit union industry continue to grow. In tandem, the share held by the largest credit unions grows as well. As of mid-2023, the top five credit unions held 35% of total assets ($109 billion), and the next 20 largest hold 41% ($128 billion). The remaining 172 credit unions hold 24%, or $66 billion.5  

Larger credit unions also demonstrate higher compound annual growth rates (CAGR) than smaller ones. The chart below groups the top 100 credit unions by size, with 1–20 being the largest and 81–100 being the smallest:

This data shows us that bigger (often merged) credit unions:

  • Hold a significantly larger fraction of the industry’s total assets
  • Grow at a much higher rate than smaller (non-consolidated) credit unions

Our analysis shows that these larger credit unions have the trifecta of:

  1. More non-interest revenue sources and diversification of markets
  2. Better efficiency ratios driven by the economies of scale
  3. Higher profitability from the increased capacity for investment in people and technology

Additionally, while most larger credit unions have more diversification across geographies and industries, we've found that this is sometimes specific to the nature of the merged entities.

How consolidation can enhance your credit union

Credit unions stand out as fiercely independent entities that pride themselves on strong relationships with members and staff, deep local connections, and a philosophy that differentiates them from the “big banks.” This background brings forth common concerns surrounding consolidation, like:

  • Reduced local voice in governance
  • Abandoning a legacy, brand, and history that resonates with members and staff
  • Fewer, long-term board, leadership and job opportunities
  • Reduced local autonomy in lending decisions, community investment and patronage distributions

"Consolidation doesn't need to come at the expense of local impact, culture, governance, or brand; done right, consolidation can enhance the features that make credit unions unique"


Jon Bowes, Credit Union M&A Lead, Deloitte Canada

Notably, when approached thoughtfully, consolidation addresses many of the above concerns. Consolidation isn’t the large swallowing the small (or distressed); it’s a proactive component of business strategy that we’re seeing both large and small credit unions adopt to:

  • Focus on accountability to members vs. shareholders to preserve a key differentiator against banks and fintechs
  • Piggyback, rather than duplicate, spend in technology, software upgrades, digital services, and marketing to reduce costs, improve member satisfaction, and free up funds for strategic and local investment
  • Enhance products and services to satisfy the growing expectations of retail banking consumers and attract new members
  • Create a net-positive impact on people with deliberate, kind, and transparent management of the short-term impact
  • Maintain culture as a key priority and understand the cultures or subcultures needed for staff to thrive
  • Reduce unproductive capital with more security for loan offerings

But consolidation requires an experienced lens guiding the process to achieve the best partnership and results. That’s where Deloitte’s Member Merger Accelerator (MMA) comes in.

Deloitte’s Member Merger Accelerator (MMA): 3 steps for a successful credit union merger  

We’ve helped various Canadian credit unions navigate mergers and have observed some recurring challenges:

  1. The breadth required to assess a partner: The key question to answer in diligence is, “Will merging with this partner serve our members well?” Answering this requires analysis across deposits, lending, tax, operations, IT, and HR to reassure the board that the merger doesn’t create undue risk.
  2. The level of data required: Diligence requires abundant, granular data like trial-balance level financial data, details on system architecture, loan tapes and deposit details, vendor arrangements, and staff census information across different focus areas.
  3. Timelines and planning: Timelines often neglect the time required to gather data and validate findings. It’s important to do this efficiently, but be deliberate about the timing to avoid imposing an unnecessary burden on your management teams. Allow sufficient time to incorporate findings from diligence into the business case and socialize it.
  4. Static, point-in-time nature of due diligence: Traditional diligence can drive redundant effort to refresh the data or pivot consolidated findings into forward-looking forecasts. A dynamic data model is better suited to this process, as it simplifies updates and creates a single source of data for business-casing. This is especially true for multi-party or concurrent deals, where the forward-looking views require the ability to layer on additional partners, or to run scenario analysis where a party may withdraw.

To address these challenges, our Credit Union M&A specialists have developed a proprietary data analytics engine, minimum viable product scope, and tiered data request list that’s fit-for-purpose for credit union M&A due diligence and business-casing:

The engine combines multiple platforms to produce a single source of data that:

  • Simplifies scenario analysis that assesses impact of potential events in a merger’s path forward;
  • Refreshes data based on the latest, real-time developments in a credit union’s business; and
  • Configures interactive dashboards with stakeholder-specific data cuts, from boards to regulators.

Scenarios in which we’ve applied this approach include:

  • Amalgamations
  • Asset purchase arrangements
  • Multi-party mergers
  • Intra-provincial
  • Federal - provincial

The business case is the strategic and financial rationale for the merger. Before you started diligence, you already had a sense of what you could achieve collectively versus independently: improved member services, avoided IT investment, diversified loan book, for example.

The financial forecast (pro forma) is a key part of the business case, which has four elements:

  1. Independent forecasts of each party: The core for the forecast is the sum of each party’s independent forecast (typically three or five years). This should include both the base forecast (what you expect) and a pessimistic/pressure-test scenario (e.g., adverse economic factors).
  2. Diligence adjustments: Diligence findings will adjust the above combined forecast and align them in the case of different regulatory treatments. Since diligence is performed on historical performance, there is some reconciliation with the forecasts necessary to create the “year 0” for the pro forma.
  3. Synergy analysis: Synergies (including avoided costs) are then applied to the forecast, with close attention to the timing of their realization and alignment to the integration planning
  4. Non-recurring costs to integrate: Finally, the one-time costs of integration are applied to the forecast and aligned with the integration plan.

Our MMA approach gives credit unions the speed and agility to create these forecasts and perform scenario analysis while retaining a consistent “book of truth” in the underlying data.

Some capabilities include:

  • Reducing the time to create the forecast by 25%
  • Avoiding rework associated with version control or analysis of divergent data.
  • Expediting review and validation with interactive dashboards

In our recent experience, the synergies created through a merger offset the cost of integration within 2–3 years. While credit union consolidation is not strictly predicated on the financial benefits, this is nevertheless a highly attractive financial investment (in particular, when compared to the ROI for non-credit union M&A).  

Integration is where the rubber meets the road. Delivering the member and business case benefits in parallel to day-to-day business requires thoughtful decisions and design around leadership, structure, products, systems, and enabling areas. Failing to align these interdependencies can introduce delay, impair the business case, and hurt member experience.

Timing

Many credit unions have chosen long integration timelines for mergers, when compared to those in banking and other sectors. While this patient approach intends to minimize staff impact, the resulting delays actually lead to longer-term stress for both staff and members. Long integration periods also impair your ability to execute other initiatives (including the next merger).

People

Member engagement is an area where credit unions have recently been giving strong examples to other sectors on best practices. Credit unions have been going beyond passing the member vote—leveraging the merger as an opportunity to engage their membership in a discussion around purpose and the future. We’ve seen them deploy effective tactics like town halls, digital updates, personalized outreach, and merger-specific mini-websites.

Staff are a critical sub-group of members, and it’s imperative to proactively address their concerns about changes to their jobs. Otherwise, they may assume the worst, rather than seeing how the merger presents enhanced opportunities for them. Very few credit union mergers have involved significant headcount reductions—much more common is that the merging parties are entering the discussions with unfilled vacancies. The synergies derived from a reduced hiring plan (rather than current staff levels), delivered through a thoughtful approach to change management that retains, retrains, and allows the merger to fill existing gaps.

Technology

The speed at which you can move to a single core banking platform usually determines the integration timeline (and the delivery of benefits to members). Key accelerators start at the memorandum of understanding (MOU) stage.

To reduce time spent on building and testing, credit union leaders can align early on:

  • Converging similar products (vs. keeping all legacy products)
  • Picking a single tech stack that already supports that product suite (rather than hybridizing)

Deloitte has platform-specific core banking data migration tools and processes that can accelerate and further alleviate the pressure on internal resources.

Understanding the integration requirements in the MOU, diligence, and business casing stages sets you up to get integration right and execute efficiently. Beyond delivering the benefits of the current merger, this is critical to your ability to attract future partners.  

Consolidate your credit union with confidence

Consolidation isn’t a business strategy in and of itself. But it’s one strategic lever that credit unions can pull to accelerate their broader strategic choices and become resilient amidst complex regulatory changes and increased competition in the market.

Credit union mergers are unique, and each one calls for a specialized lens.

Our proven Member Merger Accelerator and core-banking data migration tools give credit union leaders the confidence to execute a consolidation strategy that they know will meet their institution’s and customers’ needs.

Ready to build a resilient future for your credit union? Book a call with our leaders today!  

  1. MLT Aikins, “Two of Alberta’s biggest credit unions merge to form largest credit union in Canada,” published May 1, 2024.
  2. Vancity, “Vancity and First Credit Union discuss potential merger,” published February 27, 2025.
  3. Central 1, “State of the system: how can credit unions win,” published 2024.
  4. BC Financial Services Authority, “Cooperative Finance at a Crossroads: Strengthening System Design for What’s Ahead" published July 14, 2025. 
  5. Central 1, “State of the system: how can credit unions win,” published 2024. 

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