Interested in Customer Technologies?

Connect design, creativity, data and technology to craft exceptional customer experiences across every touchpoint. 

We help organizations deliver impactful customer interactions by blending human-centered design, digital innovation, and data-driven strategy. Our multidisciplinary team works closely with clients to shape compelling brand stories, elevate customer journeys, and drive growth across B2C and B2B channels. Whether it's through digital platforms, in-person engagements, or automated solutions, we craft experiences that are not only memorable but measurable.  

Using behavioral science, storytelling, and the latest technologies, we support businesses in building connected experiences that span branding, commerce, and customer relationship strategies. Our expertise in design thinking, technology, agile methods, and digital marketing ensures we create meaningful, scalable solutions that meet real customer needs. 

Marketing & Commerce 

Marketing & Commerce combines creativity, data, and technology to craft customer-centric marketing strategies and seamless digital commerce experiences. It includes two focus areas:  

• Marketing, which uses data-driven insights and personalized content to drive B2C and B2B growth 
• Commerce, which helps clients design and implement scalable digital commerce platforms.  

This field is ideal for those who are passionate about innovative marketing, commerce solutions, and data-driven growth.  

Experience Agency 

Experience Agency focuses on creating impactful brand experiences through storytelling, design, and media activation. It connects creative strategy with campaign execution to reach, engage, and convert audiences. This field is ideal for those who want to build meaningful customer relationships through full-funnel marketing and brand transformation.   

Customer Products 

Customer Products focuses on designing, building, and scaling digital products that elevate customer experience and drive sustainable business value. It focuses on the end-to-end development of web, mobile and immersive platforms that support long-term growth, enabling companies to stay competitive in a rapidly changing market. This field is ideal for those who are passionate about digital innovation, user experience, and product strategy.  

How will you grow?  

• You’ll work with a wide range of clients—both national and international—deepening your understanding of real-world business challenges and how creative digital solutions can help solve them. 
• You’ll gain hands-on experience across strategy, design, and tech by collaborating with cross-functional teams. 
• You’ll master a variety of creative and technical expertise, staying relevant in a fast-paced world.
• You’ll sharpen your skills in marketing and discover how to leverage emerging tech to solve business questions.  
• As you progress, you’ll play a key role in business development—crafting proposals and shaping new opportunities in marketing, commerce, customer strategy & product development. 
• You’ll evolve into a people leader, mentoring junior colleagues and sharing your expertise to help others grow. 

Who are you?  

• You’re passionate about emerging technology and constantly exploring how it can transform customer experiences. 
• You combine a strategic mindset with creative thinking and an eye for innovation. 
• You’re energized by new ideas and trends—and eager to turn them into action. 
• You have an analytical and critical mind. 
• You hold a master’s degree in business/industrial engineering, marketing, economics, commercial or computer sciences. 
• You are fluent in Dutch or French, as well as English. 

Create memorable customer moments in the sales & service experience.  

We not only help clients to make memorable experiences for their customers, but we integrate their whole business around those moments—whether it’s a trip into their supply chain, logistics and fulfilment or advancing the customer mindset of their employees and partners. We find value in the entirety of their business to keep their customers coming back for more.  

You will help businesses thrive in a crowded digital world by transforming sales and service operations with cutting-edge technologies like AI and immersive experiences. You will work on Salesforce transformation projects.  

How will you grow?  

• You will set up workshops, process the requirements, and configure the system to the clients’ needs, and provide support throughout all phases of the project.  
• Working with clients to solve their problems, you’ll develop a deeper understanding of sales & service challenges and how technology can help.  
• Practical hands-on experience working with other specialists will give you the desire to explore and master the digital landscape.  
• As you gain seniority, you’ll assume more responsibility for business development by building and delivering business proposals on various topics.  
• You will develop your management skills, passing on your experience by coaching and developing others.  
   

Who are you?  

• You’re fascinated with new technology and see all its possibilities.  
• You have a strong affinity with the latest technology innovations.  
• You are at ease with IT tools.  
• You have a master’s degree in business engineering, industrial engineering, commercial sciences, or computer sciences.  
• You are fluent in Dutch or French as well as English  

Harness the power of transformation

Our Process Excellence teams implement end-to-end processes in one integrated system, supported by coherent data and advanced analytics. As these ERP implementations are large-scale and require a large workforce, clear phases are defined to structure the journey. Those different phases contribute to very diverse daily tasks for a Process Excellence consultant.

At the start of the project, you’ll design a solution which is aligned with the client needs. You’ll gather the business requirements on different processes through client workshops and determine how they match the SAP landscape. This allows you to develop your soft skills and build a relationship with the client. Once the design is clear, the implementation starts with you building the SAP system, enabling you to develop hard skills by navigating the system and developing more technical knowledge on SAP. After setting up the SAP system, you’ll test the solution individually, with other streams (e.g., sales and purchasing), and with the client. You’ll support the client in moving to the new solution and eventually the project will go live, meaning that the client starts working on SAP.

During this end-to-end process, you’ll face different situations and ways of working which allow you to naturally develop yourself and grow as a consultant.

In SAP Digital Transformation, you’ll help transform all customer facing processes into industry leading practices supported by a variety of underlying SAP modules and innovative technologies.

How will you grow?

• While becoming proficient in the tools and systems, you’ll also develop your soft skills.
• Gradually, you’ll take on more responsibility and guide younger team members in accomplishing their project tasks.
• As you grow in your job, you’ll become an expert in a functional domain (procurement, sales and distribution, logistics…).
• As you become proficient in combining these various skill sets, you may take on roles such as team lead or project manager.

Who are you?

• You relish analysing and optimising business processes.
• You have the natural ability to summarise complex client requirements into a language everyone understands.
• You’re eager to learn how to translate business processes into supporting SAP functionalities.
• You’re dynamic, encouraging, and are not afraid to step outside your comfort zone.
• You have developed a specific interest in business operations.
• You do not necessarily have a master’s degree in ICT, but understand the importance of technology in business optimisation projects.
• You have a background in business and/or engineering.