Skip to main content

Regional & Local Government

Citizens today have high expectations; they are well-versed in the latest technology and expect exceptional customer service. Governments must adjust their models, and invest in updated technology and improvements around service delivery to meet expectations.

Empowering local governments through tailored solutions for projects of any scale

In the dynamic and ever evolving realm of systems, being proactive is paramount to meeting expectations.

Our dedicated local government practice of over 80 individuals have developed and tested a set of accelerators specific to local government to support our clients to transform. With a wealth of experience in advisory and technology implementation, we offer tailored accelerators designed to propel our clients forward. From crafting target operating modules to refining service catalogues and implementing best practice business processes, our comprehensive solutions optimise operations and drive efficiency.

Our suite of accelerators, featuring enterprise architecture and performance frameworks, ensures seamless transitions and fosters sustainable growth. 

Digital generated image of abstract curve chart made out of concrete old city transforming into green fresh environment with alternative energy on white background. Sustainable city concept.

Our offering for local government is truly end-to-end

We can assist councils to create more value – to realise their critical role as place makers – all along their transformation journey. Where councils choose to partner with us, depends on their stage of transformation readiness.

Our workings reimagine and reshape how local councils embrace digital to deliver services

This work has given us deep insight into what customer outcomes and business outcomes technology needs to support, and what it takes to deliver complex transformations in local government.

How does a busy and beautiful Sydney council keep its responsivness on pare with a burgeoning local community? By using a ready-to-go digital platform as the key to….

Read the full story

Deloitte City Services is a digital council services solution-in-a-box, that offers a simple, scalable and high-value way for councils to start their digital transformation journey.

Learn more

Are you looking for a smart and simple way to realise your city’s digital vision? The Deloitte CITYKIT™ solution can quickly help you get your digital transformation started and keep the momentum going

Learn more