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AI and the future of finance

How AI is transforming the finance operating model from transactions to strategic value creation.

With the complex forces of change today, finance is stepping forward—anticipating shifts, steering strategic decisions, and redefining its place at the table by leveraging AI.

Key takeaways

  • The execution-adoption gap: Although 87% of CFOs view AI as critical to operations by 2026, only 63% have deployed solutions, proving the primary bottleneck is executional trust and implementation rather than strategic vision.
  • Six pillars to activate transformation: Finance will be expected to deliver today’s work and tomorrow’s demands, without added resources. AI is the lever that makes it possible. Preparing finance teams means activating six pillars: technology, data, operating model, talent, adoption, and governance. For the future of finance to become reality, every change must activate these levers and harness AI to drive true transformation.
  • Rise of the “finance athlete”: Traditional, siloed finance specialists are evolving into cross-functional “finance athletes” who collaborate with AI, requiring user adoption built on tool capability, reliability, humanity, and transparency.
  • Governance-led transformation: While 75% of organizations plan to deploy agentic AI within two years, only 21% have mature governance frameworks, making culture-driven governance (20% policy, 80% behavior) essential for secure scaling.
  • Finance’s role to support transformation: Finance’s role is expanding into three domains, even as its core stays constant. Three roles emerge in support of AI-enabled transformation: Finance for Finance, Finance for the Enterprise, and Finance for the Market.

How is AI shaping the future of the finance function?

AI is reinventing finance by directly transforming forecasting, reporting, controls, the finance operating model, talent, and governance. By automating the manual execution layer that consumes most capacity today, intelligent finance automation elevates our perspective of what is possible on the future of finance.

AI is not only optimizing finance processes, but it is fundamentally redefining what finance teams spend their time on. AI is shaping finance by ultimately reducing people’s time spent to perform manual processes.

The core mandate remains the same—close the books, manage risk, allocate capital, and steer decisions—but the execution is elevated. Finance leaders who recognize this shift can seize a generational opportunity to move their teams beyond traditional transaction processing and into high-value, strategic roles shaping the future of the finance function.

According to Deloitte’s Q4 2025 CFO Signals Survey, 87% of CFOs believe AI will be extremely or very important to their department’s operations in 2026, yet only 63% have deployed AI solutions, and many without reaping the full benefits. Effective AI adoption requires vision and a close examination of critical success factors, sound governance and protocols, data, operating models, talent needs, and practical next steps.

Finance’s purpose is to steward enterprise value, steer strategic decisions, and earn the trust of investors and regulators. The finance transformation happens beneath that purpose, in the places finance professionals dread most: the Annual Operating Plan season spreadsheet marathon, the month-end reconciliation grind, the forecast that cannot start until the data pull is done.

Leaders who frame it this way can provide their teams with a clearer mandate and a faster path to value: same mission, elevated work, better tools. 

What are the five key forces redefining the finance function?

Finance leaders are navigating a convergence of forces evolving the expectations for their units. They will be expected to deliver the same or more output while holding head count flat. The forces are not slowing down, and the competitive gap grows rapidly between the organizations transforming their processes in response and those that are not. The five key forces redefining the finance function show:

  1. Volatility in the markets is requiring real-time scenario analysis and resiliency.
  2. Exponential technology means processes that once required a team of 10 can now run autonomously.
  3. Evolving stakeholder expectations require finance to move from periodic reporting to continuous, on-demand insight.
  4. Changing industry dynamics demand real-time responses to regulatory and competitive shifts.
  5. A shifting workforce means adopting new roles as humans and machines work more closely together.

These forces intensify the shared challenges finance teams face to reinvent, rethink, and rework. They may need to adopt new roles in an AI-partnered future.

What are the emerging roles for an AI-powered finance function?

In the future, finance will evolve by playing three roles to optimize cost, accelerate growth, and create value.

Optimizes internal operations through finance automation and technology-driven process efficiencies.

Positions finance as a strategic adviser delivering real-time insights and managing risk.

Transforms finance into a more impactful storyteller for investors and stakeholders.

Many of today’s outcomes will remain. Critical functional areas will not be replaced. Instead, human and machine collaboration will rewire them, unlocking new capabilities. Finance elevates from a necessary cost to a value-creating function. 

AI targets execution gaps, not the strategic intent of the finance function. Teams will do more with less, allowing them to focus on fully flexing their strategic capabilities. Finance moves to the driver’s seat, anticipating rather than reacting, embedding controls and risk management into processes, and turning experiments into returns on investment. 

These capabilities, coupled with the broader levers of talent, operating model, and culture, will enable finance to evolve from a cost center to a true value creator.

What are examples of AI use in the future of finance?

AI is reshaping the efficiency, accuracy, and intelligence of core processes, delivering the same outcomes with less friction and greater insight across every domain. Speed will be among the most noticeable and early factors of change. AI automates repetitive tasks, while Generative AI (GenAI) rapidly creates analyses and forecasts. Real-time, predictive insights and continuous reporting will likely lead to faster, more informed decision-making.

Across core finance process areas, AI won’t just optimize them—it will fundamentally redefine what finance teams spend their time on, delivering AI-enabled outcomes that are more efficient and effective. Examples include:

  • In procure-to-pay (P2P), AI autonomously captures and validates vendor invoices against POs and GRs and auto-resolves mismatches, evolving P2P into a fast, compliant, and cost-efficient process that strengthens supplier relationships.
  • Order-to-cash (O2C) automates cash application through AI-driven payment matching (“fuzzy logic”) and predicts payment behavior to trigger proactive collections, accelerating receivables, driving faster cash flows, reducing billing errors, and elevating the customer experience—the area expected to see the highest magnitude of change.
  • Record-to-report (R2R) becomes an autonomous process that automates journal entry preparation with embedded policy checks and detects anomalies before period-end, delivering precise financials and empowering leaders with timely, forward-looking insights.
  • Financial Planning & Analysis (FP&A) autonomously generates continuous forecasts and budgets and auto-generates scenario paths tied to live indicators, while Capital Allocation enables AI-assisted prioritization with risk-adjusted scoring, and Pricing implements AI-powered deal scoring and elasticity models to deliver smarter, faster price decisions and improved margins.
  • Treasury auto-collects bank balances and activates machine learning (ML) for dynamic cash forecasts as a catalyst for optimized liquidity and real-time cash visibility, Tax continuously monitors new legislation and standardizes AI-driven classification and filing to deliver increased accuracy and streamlined return cycles, and Controls initiates ML to optimize control thresholds and autonomously flag high-risk transactions, driving real-time monitoring and audit-ready dashboards. Throughout, forward-looking insight replaces backward-looking reporting, with humans providing oversight for exceptions and process assurance.

Ultimately, the future of finance looks faster, more accurate, and highly predictive, with AI autonomously generating real-time information. As these core processes become intelligent, the finance function will be accountable for a larger number of outcomes. Finance leaders who anchor their AI investments to this framing will find it easier to build the business case, communicate value, and hold the organization accountable for results.

Finance can establish a new standard for enterprise value creation. For decades, finance has served as the trusted steward. Through AI, finance can capitalize on unlimited opportunities to leverage data for real-time insights, customize investor reports for specific audiences, deliver forward-thinking insights, and quickly detect threats in the market to realize an expanded role as strategic adviser to the enterprise.

Five steps to get your team ready for using AI in finance

The finance function is at a strategic crossroads, requiring leaders to explicitly define their future operating model. Leaders must begin looking to the horizon, charting a new path, and aligning resources and strategies to create a finance organization of tomorrow. This will require setting guide points for harnessing AI and driving true transformation.

  1. Set a clear business strategy for using AI in finance
    A holistic finance strategy, inclusive of a vision for AI, sets the stage. It defines the organization’s AI goals, ethical principles, and reasons for adoption. It guides where and how to apply AI in the finance function to achieve results. Key components for success include aligning business goals, collaborating with technology partners, developing an end-to-end AI governance and risk model, and considering all enablers.

  2. Identify use case opportunities for AI in finance
    Organizations might begin with targeted, high-impact AI use cases in high-volume, rule-based processes such as invoice matching, cash application, journal entry preparation, and variance analysis. Grounding use cases in end-to-end processes, rather than focusing on point solutions, can lead to more transformative value. Leaders should pay attention to out-of-the-box vendor solutions but not wait for them. Constant internal experimentation to identify immediate wins could build in-house AI expertise, creating a competitive advantage.

  3. Align on an AI investment strategy for the finance function
    Any approach will have a crawl, walk, run element to it. And as solutions progress, the organizational value of those efforts increases. A stepwise investment framework serves as a critical building block that enables the scaling of higher-value AI solutions. Integrated agentic solutions sit upon a foundation of strategy, data, and technology. Taking time to get these elements right allows finance teams to iterate and grow, as opposed to throwing darts in the dark.

  4. Define finance’s key performance indicators (KPIs) to measure AI value
    Any investment relies on KPIs that connect process improvement to quality outcomes. These might include dimensions like financial value, operational value, strategic value, and employee value.

  5. Align your finance operating model and talent for AI
    To successfully adopt AI, finance organizations must evolve across six fundamental pillars: technology, data, operating model, talent, adoption, and governance. Process changes only create value when the people, structures, and governance surrounding them are ready. Finance leaders must understand their strategy across each pillar, as well as the key elements that will disrupt the way that finance operates.

A deep dive into the six pillars of AI-ready finance

Building vs. buying: How to choose the right AI technology for finance

Finance teams will need a targeted solutions approach. Efficiency gains projected across finance functions will not materialize from technology selection alone. AI in finance solutions evolve along a maturity spectrum from productivity tools to predictive analytics to GenAI to agentic platforms. Each stage enables smarter, faster, and more scalable decision-making.

The right solution depends entirely on the process being transformed and the functional requirements that process demands, not on the sophistication of the technology itself. Business leaders will need to identify the most appropriate areas to start, building upon successes and small wins. Functional requirements, vendor and solution capabilities, and the existing enterprise technology landscape will inform decisions related to user interface and experience, data, orchestration, and model.

Companies will also need to consider where it makes sense to leverage native in-tool AI capabilities versus developing custom solutions. The build-versus-buy decision is not a one-time choice. It is an ongoing portfolio discipline. Building a bespoke solution will require extensive time, expertise, and resources. It requires engineering, data science, and a well-formed enterprise technology and model strategy. Buying or renting technology allows companies to leverage existing software vendor applications and reduces reliance on engineering and development.

Leaders should also be careful to avoid deploying the most sophisticated solution available to every process. The right solution could be a mix of both options—buying out-of-the-box AI tools to build expertise and use cases and inform future custom solutions.

To realize a vision for the future of finance technology, there are three steps to consider. The first is a top-to-bottom technical assessment that inventories the stack and captures constraints. The second is nesting current technical architecture with the future state. This helps businesses identify technology to keep, invest in, or sunset. And the last step is creating a gap closure plan, which provides a roadmap for executing on the vision. 

Why data readiness is the foundation of AI in finance

Finance organizations tend to be data-rich and insight-poor. The raw materials exist, but they are fragmented, inconsistently governed, and not structured for AI consumption. AI does not improve poor data. It scales it, making data governance not a prerequisite for finance transformation but the foundation of it.

Many organizations have extensive data products, but they are primarily designed for reporting and human analysis, not for AI consumption or autonomous decisions. We identify three phases of data maturity.

  • Phase 1: Curated data foundations – Designed primarily to provide reliable, standard reporting.
  • Phase 2: Decision-ready and AI-ready data – Structured and optimized explicitly for AI consumption and modeling.
  • Phase 3: Continuously improving data – Features automated monitoring, retraining, and real-time quality controls.

Most finance organizations are in phase 1 but want phase 3 AI outcomes, and there are no shortcuts through phase 2.

The answer lies in a strategic approach to data. Data products must be designed with an eye toward functional requirements by use case and consumption patterns. Next, the organization’s data foundation and architecture must be established. Finally, sustained delivery and adoption from cross-functional product teams will be critical. But with the right setup, it is achievable.

How can you redesign your finance operating model for an AI-driven future?

AI does not slot into an existing finance operating model. AI is reshaping the way finance organizations operate, in terms of how they work together and deliver services to the enterprise, how they are structured, how they cultivate new skills, and how they make decisions. This requires an operating model redesigned across six dimensions: organizational capabilities, service delivery, organizational design, people and ways of working, data systems and technology, and governance and decision rights.

This reflects the evolving partnership between humans and machines, with humans moving up the value chain and AI supercharging both strategic and transactional finance work. The traditional distribution of finance effort, with 45% to 55% consumed by transaction processing, inverts in the AI-enabled future. We anticipate that strategic decisioning and steering will command 35% to 45% of human time and transaction processing will drop to just 5% to 15%.

That shift only creates value if the operating model is redesigned to absorb it, with roles, handoffs, governance, and accountability structures updated before automation goes live. AI agents become part of the organization’s decision ecosystem—reasoning, recommending, and, in some cases, autonomously executing actions within defined guardrails. Decision authority becomes flexible. It shifts between AI and humans based on model confidence, risk appetite, or ambiguity.

AI systems capture decision outcomes and instantly feed them back into learning loops. Finance organizations govern not just decisions, but also the design of the decision environment itself.

Finance is evolving from a transaction engine to an insight-driven, digitally enabled business partner powered by integrated data and systems, embedded intelligence, blended finance–IT capabilities, and faster, scalable change. 

The human roles and skills needed for the future of finance

Organizations that treat AI upskilling as a one-time event may find their workforce falling further behind with each passing cycle. The core skills finance professionals need have not changed, but they must now apply to AI-generated outputs rather than manually produced ones.

The traditional finance specialist is shifting toward the finance athlete:

  • A cross-functional generalist who collaborates with AI;
  • Applies business context to model outputs; and
  • Escalates human judgment when AI surfaces exceptions.

Most companies are not there yet. According to Deloitte’s State of AI in the Enterprise (2026) report, 84% have not redesigned jobs around AI capabilities.

Core finance skills remain foundational as AI automates process execution, but digital skills for human talent are rapidly becoming baseline requirements, and soft skills grow increasingly more important. The path to activating finance talent will require leaders to shape a workforce strategy and blueprint, define and shift work as needed, and upskill the workforce to support the future.
 

How to build trust and accelerate AI adoption in finance

Despite significant AI investment, finance organizations are failing to translate process transformation into workforce behavior change. According to Deloitte’s Tech Trends 2026 report, organizations dedicate only 7% of AI budgets to rewiring work and the workforce and the other 93% on data and technology, delaying value realization. The result is that self-reported AI usage has decreased by 15% despite a steady presence of employer-provided GenAI solutions.

The root cause is a deficit of trust. Finance professionals who do not trust AI-generated output will verify results manually, adding a step to the process rather than removing one. When trust in AI is high, finance workers are 2.7 times more likely to use GenAI daily, can save 2.3 times more hours per week, and are 1.4 times more likely to work within approved tool guardrails, according to Deloitte’s TrustID® Workforce Index.

According to this index, trust is built through four key factors:

  • Capability: The AI produces accurate, unbiased, and high-quality materials.
  • Reliability: The AI consistently and dependably delivers upon its defined purpose.
  • Humanity: The tool directly supports specific needs and enhances human work performance.
  • Transparency: The AI’s outputs and decision logic are explainable in plain language.

Adoption is an ongoing operating discipline. Successful AI adoption requires a structured, trust-based approach that engages leaders, equips users with fluency, and continuously adapts based on feedback.

Closing the gap between AI capabilities and AI governance in finance

Closing the governance gap requires a framework built on clear ownership, accountability, and controls assessed against the five pillars of AI assurance: transparency, fairness, privacy, reliability, and accountability. This is critical because AI capabilities are accelerating faster than the governance structures designed to oversee them. Many finance organizations are running AI pilots in reporting, forecasting, and controls without the policies, accountability structures, or oversight mechanisms needed to ensure those tools can be trusted—and the gap is widening.

According to Deloitte’s State of AI in the Enterprise report, nearly three-quarters of organizations plan to deploy agentic AI within two years, yet only 21% have mature governance frameworks for these systems. Closing that gap is not optional; it is foundational to accelerate sustainable transformation.

The stakes are acute in financial reporting, where AI-generated content is increasingly embedded in accruals, disclosures, and ERP workflows. When that output enters the reporting chain, it becomes a risk for management to manage. Finance must be able to explain what a tool produced, who reviewed the output, and who was accountable. Sound governance requires a full inventory of AI activity, clear ownership, accountability, clarity on roles, and controls assessed against the five pillars of AI assurance:

  • Transparency
  • Fairness
  • Privacy and security
  • Reliability
  • Accountability

Internal audit plays a critical role here—not as a passive reviewer, but as a proactive catalyst that assesses the AI landscape, tests controls in practice, and continuously surfaces findings to the audit committee.

Effective governance is a cultural discipline—roughly 20% policy and 80% behavior. Finance organizations must cultivate a mindset in which responsible AI is everyone’s job, not only the model owner’s or compliance team’s. Finance leaders who embed governance into their AI investment thesis from the outset—rather than treating it as a late-stage control layer—stand better positioned to scale AI responsibly and demonstrate to auditors, regulators, and investors that their transformation sits on a trustworthy foundation.

Three types of people who make up the best AI-driven finance teams

So where to begin? Once finance leaders set their AI strategy across technology, data, operating model, talent, adoption, and governance the real question is the first move. There is no single right answer, and that is good news.

The three profiles below come straight from client transformations we have led, and each one took a sharply different route to get there. Few organizations match just one. The best teams borrow from all three.


The Collaborator

Embraces business process outsourcing to drive out inefficiencies and deliver immediate savings by streamlining transactional areas.

  • Benefits: Rapid cost savings and freed-up internal capacity. 
  • Risks: Loss of internal expertise and reduced control over ongoing process improvement.

The Technologist

Positions finance as a digital-first organization by investing in best-in-class technologies and harmonizing data to maximize efficiency and agility.

  • Benefits: A strong, scalable foundation for AI-enabled process improvement and finance automation.
  • Risks: Significant up-front investment and long implementation timelines.

The Innovator

Champions a bold, end-to-end transformation that reimagines finance one process at a time, focusing on high-value opportunities to enhance the finance operating model.

  • Benefits: Flexible and modular finance transformation.
  • Risks: Lack of enterprise-wide consistency and ROI that depend heavily on execution discipline.

Regardless of the approach, the measure of success is the same: Did finance’s outcomes improve? The ultimate accountability is whether finance delivers more reliable financials, more credible forecasts, more timely insights, and more effective risk management—sustained and improved over time.

Conclusion

Finance’s outcomes have not changed. The obligation to manage risk, report accurately, allocate capital wisely, and inform better decisions is as enduring as the finance function itself. 

What AI is changing is the process by which finance meets those obligations. AI offers the potential to reduce manual labor, synthesize and organize data in real time, and create timely, insight-rich reports. AI might empower the next generation of finance organizations to deliver outcomes with greater speed, higher accuracy, and far more capacity for the human judgment that drives strategic value. 

Transformation is not about reinventing finance’s purpose. It is about removing obstacles that have stood between finance and its ability to fully realize its potential as a strategic adviser to the enterprise.

AI and the future of finance

Read even more about how to bridge the executional gap and unlock the full value of AI in our full report. 

Frequently Asked Questions (FAQs)

A: AI is transforming the finance function from a manual transaction engine into an insight-driven strategic partner. However, an executional gap remains—according to Deloitte’s Q4 2025 CFO Signals Survey, while 87% of CFOs believe AI will be critical in 2026, only 63% have deployed solutions.

A: AI in finance requires a robust framework built on clear ownership, role clarity, and controls assessed against the five pillars of AI assurance: transparency, fairness, privacy and security, reliability, and accountability. This is an urgent need; according to Deloitte’s State of AI in the Enterprise report, while nearly 75% of organizations plan to deploy agentic AI within two years, only 21% currently possess mature governance frameworks to oversee these systems.

A: Finance teams must transition from traditional data-producing specialists to “finance athletes”—cross-functional generalists who can collaborate with AI, apply business context to automated model outputs, and apply human judgment to exceptions. Upskilling is critical, as Deloitte’s State of AI in the Enterprise report notes that 84% of organizations have not yet redesigned jobs around AI capabilities. Furthermore, driving adoption requires building trust; Deloitte’s TrustID® Workforce Index shows that when trust in AI is high, finance workers use the tools more consistently and save 2.3 times more hours per week.

A: CFOs must identify new KPIs focused on tracking value of AI investment within four dimensions: financial value, operational value, strategic value, and employee value. Illustrative metrics include revenue per tokens consumed, cycle time reductions per tokens consumed, and time spent on strategic work.

A: The three directional pathways are the Collaborator (embracing business process outsourcing to deliver immediate savings), the Technologist (positioning finance as a digital-first organization through best-in-class technologies and harmonized data), and the Innovator (championing a bold, end-to-end transformation one process at a time). Leaders can pursue one or a combination of all three to maximize impact.

A: Despite significant AI investment, finance teams are struggling to translate technology into day-to-day workforce impact. Organizations are dedicating only 7% of AI budgets to rewiring work and the workforce, and 93% to data and tech—delaying value realization.

A: Skills are evolving from today’s task-based requirements to future-ready, human-machine integrated capabilities, with 39% of finance worker fundamental skills expected to change by 2030. The future professional combines core finance skills, digital skills, and soft skills with the human edge of judgment, empathy, and contextual intelligence becoming a competitive differentiator paired with AI fluency.

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